1 Reply Latest reply on Apr 18, 2017 12:54 AM by Nanaky

    Downloading ebooks error

    lesleyb40724809

      When I try to download ebooks from Kobo to Digital Additions I keep getting ' error check activation'. Please can anyone tell me what I need to do.

      Thank you, any assistance would be appreciated.

        • 1. Re: Downloading ebooks error
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Press WINDOWS + R.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Remove the Adept Folder.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize..

           

          Macintosh:

           

              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.