Have you ever been able to use acceleration in AE on this system?
Have you tried updating your GPU driver?
Have you tried today's update to AE?
Yes, previously I was able to use acceleration in AE on this system.
I have updated the graphics card driver here in April.
I am updating AE as I type.
I saw something some one else had posted about this issue, I will need to go find the link and review it further.
Thanks for your response.
Just out of curiosity are you using Lumetri with imported LUT files?
I wasted 2 hours of my shift finding out that if a custom LUT file path is broken [ in my case because a network drive wasn't mounted],
AE responds by showing you this error until you turn off all instances of Lumetri / relink.
Trying to post about it to save someone some time, and yours is the closest Ive found.
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That sounds awful! Thank you for sharing the issue and how to fix it. Have you filed a bug with Adobe about it? I'm sure they could figure out a better way to handle the error. Adobe.com/go/wish is the bug report form.
I am afraid your above my level of knowledge good sir. I haven't used Lumetri. But, I do appreciate your response. I'm glad your figured out the problem sorry it took so long.
Does this mean you have GPU acceleration working once more? Please let us know and if you need more help.