1 Reply Latest reply on May 8, 2017 6:13 PM by dhananjays36801738

    Adobe Premiere Elements 11 crashes when I try to import from a DV camcorder

    AdobeFilmmaker

      Hi everyone,

       

      I'm using Adobe Premiere Elements 11 on a mid 2012, '13 inch MacBook Pro with 4GB of Ram and a 500GB hard drive.

       

      I've tried to import some footage on a Sony HVR-A1E/A1P camcorder. Unfortunately when I try to open the DV camcorder import, Premiere Elements immediately crashes, leaving me unable to import the footage that I need to. I don;t have any other issues with Adobe Premiere Elements, other than the DV camera import.

       

      Thank you!