3 Replies Latest reply on Apr 22, 2017 5:41 AM by keithb5893500

    Premiere Elements 15 startup error message

    keithb5893500 Level 1

      Hi, I recently installed Premiere Elements 15 and Photoshop Elements 15 on my Windows 7 computer. When I start Premiere Elements 15 I get the following error message. PremiereElementsEditor.exe - Drive Not Ready: The drive is not ready for use; its door may be open. Please check drive A: and make sure that a disk is inserted and that the drive door is closed. I get the options Cancel, Try Again, Continue. If I click continue the program loads normally.

      I do not have an A: floppy drive and it's also disabled in the bios boot sequence. Any ideas how to fix this?

      I have attached a screenshot....thanks!