2 Replies Latest reply on Apr 17, 2017 3:59 PM by ankushr40215001

    Damaged file

    karinam96235811

      I have been using Adobe Muse to build my portfolio site for the past month and randomly the file is damaged. I saved it and closed Adobe Muse and updated the software and when I re opened it, it said the file is damaged. Please Help.

        • 1. Re: Damaged file
          Günter Heißenbüttel Adobe Community Professional

          In most cases, the reason for damaged files is a hard disk error. If you have no backup …

          • 2. Re: Damaged file
            ankushr40215001 Level 7

            Hi,

             

            If you have crashed your file due to hard disk corruption or without removing the external drive safely while working on the Muse site, then its will be hard to recover the file.

             

            However, you can still send me your file so I can give a try to recover it.

             

            You can share your .muse file with me via Dropbox or WeTransfer in a private message.

            To write a private message just hover the mouse on my picture and click "message".

             

             

             

            Regards,

            Ankush