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How do I get Lightroom recognized again?

New Here ,
Apr 18, 2017 Apr 18, 2017

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Hello, my lightroom open anymore. According to the logbook, see below, I made the mistake, I stop upgrading to early. What can I do to ensure that I get to work with Lightroom?

Conflicting processes were running -
14/04/17 13: 55: 07: 527 | [ERROR] | | OOBE | DE | | | | 73110 | block: Adobe Lightroom
14/04/17 13: 55: 07: 527 | [INFO] | | OOBE | DE | | | | 73110 | :: :: TIMER END [Total Timer]-firing 61544 milli-seconds (61544 seconds) DTR = 162 485 KBPS (0.158677 MBPS)
14/04/17 13: 55: 07: 527 | [WARN] | | OOBE | DE | | | | 73110 | DW001: User canceled the operation

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correct answers 1 Correct answer

Community Expert , Apr 19, 2017 Apr 19, 2017

I am not expert in technical problems and can only direct you to other sites-

How to reset Preferences:

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

Resetting Preferences in Lightroom CC/6

Adobe has a page of suggestions here:

Troubleshoot Adobe Lightroom problems, issues, or bugs

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Adobe Employee ,
Apr 18, 2017 Apr 18, 2017

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Moving to Photoshop Lightroom

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New Here ,
Apr 18, 2017 Apr 18, 2017

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Thank you for your comment but I just can not open Lightroom. If I want open it I get the message: 'The Adobe Lightroom can not be opened' See Logbook: conflicting processes were running' in mine first question. Moving to Photoshop Lightroom is not possible.

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Community Expert ,
Apr 18, 2017 Apr 18, 2017

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If I understand you correctly, it may be a "Lock" file that is preventing Lightroom from opening.

See the Adobe help-  Lightroom catalog cannot be opened

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Apr 19, 2017 Apr 19, 2017

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Hey Wobertc. Thanks for your answer. I have already seen that page but the problem is not that I cannot open a catalog, but the hole program ‘Lightroom’ don’t start up. By starting I get a text in a border: Het programma Adobe Lightroom kan niet worden geopend (translate: Adobe Lightroom cannot be opened).

Possible there is a preference damaged. If you or somebody else can tell me which preference I must remove. I think he will do it again, I guess.

Greetings from Leidschendam, Netherlands

Hans

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Community Expert ,
Apr 19, 2017 Apr 19, 2017

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I am not expert in technical problems and can only direct you to other sites-

How to reset Preferences:

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

Resetting Preferences in Lightroom CC/6

Adobe has a page of suggestions here:

Troubleshoot Adobe Lightroom problems, issues, or bugs

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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