3 Replies Latest reply on Apr 19, 2017 5:17 PM by wobertc

    Tethering Troubles

    johnl12124386

      Hello!

      I've been using Lightroom CC for tethered capture with my Nikon D5100 and it has been giving me a great deal of trouble.

      I use Lightroom for product photography where naming conventions are crucial for my online retail business(helps with SEO).

      My photo session goes as follows:

      Start tethered capture

      Product gets staged, gets custom name with sequence

      Tethered capture set to apply presets upon import

      Name gets changed and sequence number gets reset as products change (every 3-4 shots)

      lather, rinse, repeat. until photo session is done, complete photos get exported to a different folder in Dropbox.

       

      I have both my main Lightroom catalogue and all the tethered photos syncing directly into Dropbox that has ample amounts of space on it (roughly 1 TB) but i continue to get an error message saying that the capture file could not be saved because either the drive is full or may no longer be accessible.

       

      I don't think its an issue with the internet because not only is the computer hardwired to the network but this problem still persisted when i directed it directly to the HD which also has ample space.

       

      Also once i get this error message Lightroom will continue to say "Transferring Files from Camera" in the progress bar yet nothing changes, and persists even when the camera isn't connected anymore.

       

      I always start with a freshly formatted SD card, have alternated USB ports for my tether cord and made sure to turn off Autoplay on my PC.

       

      The D5100 has the latest firmware and Lightroom CC is up to date and I'm running Windows 10 on my PC.

      I've attached the LR system info and a few photos of the error messages.

       

      I look forward to hopefully finding a solution!

      Thanks in advance,

       

      -Jake

       

      IMG_0700.JPG

      IMG_0703.JPG

      IMG_0702.JPG

      Lightroom version: CC 2015.10 [ 1111918 ]

      License: Creative Cloud

      Operating system: Windows 10

      Version: 10.0

      Application architecture: x64

      System architecture: x64

      Logical processor count: 4

      Processor speed: 3.1 GHz

      Built-in memory: 8053.5 MB

      Real memory available to Lightroom: 8053.5 MB

      Real memory used by Lightroom: 1685.3 MB (20.9%)

      Virtual memory used by Lightroom: 1924.2 MB

      GDI objects count: 901

      USER objects count: 1932

      Process handles count: 1689

      Memory cache size: 858.0MB / 1757.3MB (48.8%)

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Camera Raw virtual memory: 967MB / 4026MB (24%)

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1024x1280, 2) 1920x1080

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

      Graphics Processor Info:

      Intel(R) HD Graphics 530

      Check OpenGL support: Passed

      Vendor: Intel

      Version: 3.3.0 - Build 21.20.16.4574

      Renderer: Intel(R) HD Graphics 530

      LanguageVersion: 3.30 - Build 21.20.16.4574

      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: C:\Users\photo terminal1\Dropbox\Lightroom\Lightroom Catalog\that new new\that new new.lrcat

      Settings Folder: C:\Users\photo terminal1\AppData\Roaming\Adobe\Lightroom

      Installed Plugins:

      1) AdobeStock

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) Leica Tether Plugin

      6) Nikon Tether Plugin

      Config.lua flags: None

      Adapter #1: Vendor : 8086

        Device : 1912

        Subsystem : 81b4103c

        Revision : 6

        Video Memory : 128

      Adapter #2: Vendor : 1414

        Device : 8c

        Subsystem : 0

        Revision : 0

        Video Memory : 0

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: E2350 (Intel(R) Display Audio)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 48000

      Build: LR5x8

      Direct2DEnabled: false

      GL_ACCUM_ALPHA_BITS: 16

      GL_ACCUM_BLUE_BITS: 16

      GL_ACCUM_GREEN_BITS: 16

      GL_ACCUM_RED_BITS: 16

      GL_ALPHA_BITS: 8

      GL_BLUE_BITS: 8

      GL_DEPTH_BITS: 24

      GL_GREEN_BITS: 8

      GL_MAX_3D_TEXTURE_SIZE: 2048

      GL_MAX_TEXTURE_SIZE: 16384

      GL_MAX_TEXTURE_UNITS: 8

      GL_MAX_VIEWPORT_DIMS: 16384,16384

      GL_RED_BITS: 8

      GL_RENDERER: Intel(R) HD Graphics 530

      GL_SHADING_LANGUAGE_VERSION: 4.40 - Build 21.20.16.4574

      GL_STENCIL_BITS: 8

      GL_VENDOR: Intel

      GL_VERSION: 4.4.0 - Build 21.20.16.4574

      GPUDeviceEnabled: false

      OGLEnabled: true

      GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects 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        • 1. Re: Tethering Troubles
          wobertc Adobe Community Professional

          Have you tried tethering to a local folder on your hard-drive? (and NOT using a Dropbox folder)

          If this works you can always move folders to Dropbox after a tether session.

          • 2. Re: Tethering Troubles
            johnl12124386 Level 1

            I did try tethering to a local folder on the HD and it still persisted.

            HD still has plenty of space on it as well so i'm not entirely sure why i'd be getting that error message once it was re-directed.

            • 3. Re: Tethering Troubles
              wobertc Adobe Community Professional

              I assume you have tried every suggestion at-

              Fix tethered shooting in Lightroom

               

              Just some thoughts-

              The SD card should not matter as Nikons do not store images to the card but send direct to the computer.

              Have you tried other USB extension cables? You need the best quality especially if the cable is long.

              Do you use the short cable supplied with the camera with an extension cable. Have you checked the 'supplied' cable alone?

              Are you using USB ports that are physically on the computer motherboard? (Not on a hub)

              Does the "Destination Folder" in the Tether Capture Settings have full Read/write permissions?

              Has tether ever worked for you before?

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