0 Replies Latest reply on Apr 18, 2017 5:55 PM by EMcC

    "Connection Error Detected" on iPhone app

    EMcC

      When I try to download an ebook (.acsm file type?) on the iPhone an error pops up saying:
      "Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the internet"

       

      I am connected to the internet and I have signed in to the app with my username and password, which is the same as what I use for the version of ADE that I downloaded onto my Mac laptop (which has no issues downloading books).

       

      What do I need to do to be able to read these books on my iPhone?!