1 Reply Latest reply on Apr 18, 2017 11:57 AM by meenakshin83966505

    unable to save changes in adobe acrobat dc

    jenniferw52448115

      when i try to save changes to a document that i have received from my email as an attachment, it doesn't work. The save or save as window appears to be blank.

       

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        • 1. Re: unable to save changes in adobe acrobat dc
          meenakshin83966505 Adobe Employee

          Hi jenniferw52448115,

           

           

          As you have mentioned that the save window appears blank when you try to save file, please try unchecking the box for "Show online storage when saving files".

          For that, go to Edit menu > Preferences > General and uncheck the box.

          Make sure you click Ok to save settings.

          Now try to save file and check if it works fine

           

          Let us know if you need any help.

           

          Regards,

          Meenakshi