1 Reply Latest reply on Apr 18, 2017 11:01 PM by Aditi_Saraswat

    swatch error

    03244320@naver.com

      How could be solved that problem?

       

      스크린샷 2017-04-18 오전 9.20.15.png

      스크린샷 2017-04-19 오전 11.06.55.png스크린샷 2017-04-18 오전 9.20.36.png

        • 1. Re: swatch error
          Aditi_Saraswat Adobe Employee

          Hi,

           

          This looks like an issue of preference/cache corruption. Try trashing your preferences and caches for InDesign and check if it solves the problem for you?

          InDesign preference and cache are located at below paths. Either rename the folder or delete these folder.

          • InDesign Preference:

          Windows: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>\

          Macintosh: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version #>/<Language>

           

          • InDesign Cache:

          Windows: C:\Users\<USER>\AppData\Local\Adobe\InDesign\<Version #>\<Language>\Caches\

          Macintosh: Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/

           

          Regards,

          Aditi Saraswat

          1 person found this helpful