11 Replies Latest reply on Apr 19, 2017 3:00 PM by Peru Bob

    Transfer license to new pc without old pc

    keith a.-harrison Level 1

      Hello! I have Adobe software that I would like to use on my new pc. I do not have access to the old pc it was installed on. How can I transfer the license to the new pc without having the old pc to release the license? I tried by calling support, and the said they now only deal with creative cloud versions and referred me to the online chat support. I tried on the chat support, and they said that they don't deal with older versions. They referred me to this. How can this be done.