9 Replies Latest reply on Jul 2, 2017 6:08 AM by stephanm76864627

    files not recognized by raw format support in Lightroom

    katiev96477161

      I am using Lighroom 4 and just reinstalled after a hard drive issues. I tried to import photos ( CR2 files) from my Canon EOS 70D camera and when trying to import got the message

      The files are not recognized by the raw format support in Lightroom.

       

      My lightroom says it has all of the updates, but do i need to purchase the update from the adobe website?

       

      Please help.

       

      thanks!