3 Replies Latest reply on Apr 24, 2017 9:01 AM by Sahil.Chawla

    Photoshop CC 2017 recent update rebooting MacbookPro on its own

    aggie_nfluenced

      I am having an issue with Photoshop restarting my MacBook pro while being used. I was using an external SSD as my scratch disk until I spoke with Apple Support on the issue. I wanted to see if this issue has been reported and the development staff aware of it happening?

       

       

       

       

       

      *** Panic Report ***

      panic(cpu 2 caller 0xffffff7f90fc380b): "GPU Panic: mux-regs 3 0 a0 d9 9 8 severity 3 switch-state 0 EG power-state 0 3D 1 HDA 0 : \n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsControl-3.14. 41/src/AppleMuxControl/kext/GPUPanic.cpp:143

      Backtrace (CPU 2), Frame : Return Address

      0xffffff91fadd34f0 : 0xffffff800d8ec3ec

      0xffffff91fadd3570 : 0xffffff7f90fc380b

      0xffffff91fadd35e0 : 0xffffff7f8e99f662

      0xffffff91fadd36a0 : 0xffffff7f8ea71f90

      0xffffff91fadd3700 : 0xffffff7f8ea7203a

      0xffffff91fadd3730 : 0xffffff7f8ed311bc

      0xffffff91fadd3780 : 0xffffff7f8ed3087a

      0xffffff91fadd37f0 : 0xffffff7f8ea9ee76

      0xffffff91fadd3810 : 0xffffff7f8e9a633e

      0xffffff91fadd38c0 : 0xffffff7f8e9a2f52

      0xffffff91fadd3ac0 : 0xffffff7f8e9a4e09

      0xffffff91fadd3bb0 : 0xffffff7f8e934a7d

      0xffffff91fadd3d90 : 0xffffff7f8e932f91

      0xffffff91fadd3db0 : 0xffffff7f90f8eeeb

      0xffffff91fadd3e80 : 0xffffff7f90f8eccb

      0xffffff91fadd3ee0 : 0xffffff7f90f8d4aa

      0xffffff91fadd3f00 : 0xffffff800d92504a

      0xffffff91fadd3fb0 : 0xffffff800d89a8f7

            Kernel Extensions in backtrace:

               com.apple.driver.AppleMuxControl(3.14.41)[7D69C554-B5D7-364C-8C83-096AD30B49FF]@0xffffff7 f90fb4000->0xffffff7f90fc8fff

                  dependency: com.apple.driver.AppleGraphicsControl(3.14.41)[36E87B0A-B4FB-3072-AFF8-29BA084E38D8]@0xff ffff7f90fac000

                  dependency: com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7f8e18400 0

                  dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8e132000

                  dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f 8e8cc000

                  dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[D25516DE-78B7-3C89-915C-447DEDAEFA56]@0xffff ff7f90faf000

               com.apple.nvidia.driver.NVDAResman(10.1.6)[559FA0AB-83E8-367D-92AC-8844BA6F568B]@0xffffff 7f8e930000->0xffffff7f8ec21fff

                  dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8e132000

                  dependency: com.apple.iokit.IONDRVSupport(514.10)[79375D6E-7C89-3F2B-8AE2-186CAE5C2801]@0xffffff7f8e9 14000

                  dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f 8e8cc000

                  dependency: com.apple.AppleGraphicsDeviceControl(3.14.41)[781CA97C-27C8-35C2-BDF3-44C535394021]@0xfff fff7f8e924000

               com.apple.nvidia.driver.NVDAGK100Hal(10.1.6)[EC84A280-2144-34B6-ABD9-1C35D14C4477]@0xffff ff7f8ec32000->0xffffff7f8ede4fff

                  dependency: com.apple.nvidia.driver.NVDAResman(10.1.6)[559FA0AB-83E8-367D-92AC-8844BA6F568B]@0xffffff 7f8e930000

                  dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8e132000

               com.apple.driver.AGPM(110.23.17)[3E92E313-274C-3175-A659-2CB88F03A707]@0xffffff7f90f8b000 ->0xffffff7f90fa2fff

                  dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8e132000

                  dependency: com.apple.driver.IOPlatformPluginFamily(6.0.0d8)[15B66A1C-63D8-3415-9635-A10039B4F0D1]@0x ffffff7f8f453000

                  dependency: com.apple.iokit.IONDRVSupport(514.10)[79375D6E-7C89-3F2B-8AE2-186CAE5C2801]@0xffffff7f8e9 14000

                  dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f 8e8cc000

                  dependency: com.apple.AppleGraphicsDeviceControl(3.14.41)[781CA97C-27C8-35C2-BDF3-44C535394021]@0xfff fff7f8e924000

       

      BSD process name corresponding to current thread: kernel_task

       

      Mac OS version:

      16E195

       

      Kernel version:

      Darwin Kernel Version 16.5.0: Fri Mar  3 16:52:33 PST 2017; root:xnu-3789.51.2~3/RELEASE_X86_64

      Kernel UUID: 06F94FD7-451F-34A1-B13C-D68FF7EDE0A0

      Kernel slide:     0x000000000d600000

      Kernel text base: 0xffffff800d800000

      __HIB  text base: 0xffffff800d700000

      System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

       

      System uptime in nanoseconds: 417538985428

      last loaded kext at 243990701821: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9116c000, size 69632)

      last unloaded kext at 304380804956: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9116c000, size 61440)

      loaded kexts:

      com.logitech.manager.kernel.driver 6.40.1

      com.apple.filesystems.smbfs 3.1.2

      com.apple.driver.AudioAUUC 1.70

      com.apple.driver.AppleHWSensor 1.9.5d0

      com.apple.filesystems.autofs 3.0

      com.apple.driver.AppleMikeyHIDDriver 131

      com.apple.driver.AGPM 110.23.17

      com.apple.driver.ApplePlatformEnabler 2.7.0d0

      com.apple.driver.X86PlatformShim 1.0.0

      com.apple.driver.AppleHDA 279.48

      com.apple.driver.AppleMikeyDriver 279.48

      com.apple.driver.AppleUpstreamUserClient 3.6.4

      com.apple.driver.pmtelemetry 1

      com.apple.iokit.IOUserEthernet 1.0.1

      com.apple.GeForce 10.1.6

      com.apple.iokit.IOBluetoothSerialManager 5.0.4f18

      com.apple.Dont_Steal_Mac_OS_X 7.0.0

      com.apple.driver.AppleOSXWatchdog 1

      com.apple.driver.AppleThunderboltIP 3.0.8

      com.apple.driver.AppleSMCPDRC 1.0.0

      com.apple.driver.AppleMuxControl 3.14.41

      com.apple.driver.AppleHV 1

      com.apple.driver.AppleIntelHD4000Graphics 10.2.4

      com.apple.driver.AppleLPC 3.1

      com.apple.driver.AppleSMCLMU 208

      com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

      com.apple.driver.AppleIntelFramebufferCapri 10.2.4

      com.apple.driver.AppleMCCSControl 1.3.1

      com.apple.driver.AppleUSBTCButtons 252

      com.apple.driver.AppleUSBTCKeyboard 252

      com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

      com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

      com.apple.BootCache 40

      com.apple.filesystems.hfs.kext 366.50.19

      com.apple.iokit.IOAHCIBlockStorage 295.20.1

      com.apple.driver.AppleSDXC 1.7.6

      com.apple.driver.AirPort.Brcm4360 1150.9.1a2

      com.apple.driver.AppleAHCIPort 326

      com.apple.driver.AppleSmartBatteryManager 161.0.0

      com.apple.driver.AppleHPET 1.8

      com.apple.driver.AppleACPIButtons 5.0

      com.apple.driver.AppleRTC 2.0

      com.apple.driver.AppleSMBIOS 2.1

      com.apple.driver.AppleACPIEC 5.0

      com.apple.driver.AppleAPIC 1.7

      com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0

      com.apple.nke.applicationfirewall 172

      com.apple.security.quarantine 3

      com.apple.security.TMSafetyNet 8

      com.apple.driver.AppleIntelCPUPowerManagement 219.0.0

      com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1

      com.apple.iokit.IOUSBMassStorageDriver 131.50.1

      com.apple.driver.AppleBluetoothHIDKeyboard 199

      com.apple.driver.AppleHIDKeyboard 199

      com.apple.kext.triggers 1.0

      com.apple.driver.DspFuncLib 279.48

      com.apple.kext.OSvKernDSPLib 525

      com.apple.nvidia.driver.NVDAGK100Hal 10.1.6

      com.apple.nvidia.driver.NVDAResman 10.1.6

      com.apple.iokit.IOSerialFamily 11

      com.apple.driver.AppleGraphicsControl 3.14.41

      com.apple.driver.AppleSSE 1.0

      com.apple.iokit.IOSurface 159.6

      com.apple.driver.AppleHDAController 279.48

      com.apple.iokit.IOHDAFamily 279.48

      com.apple.iokit.IOAudioFamily 205.15

      com.apple.vecLib.kext 1.2.0

      com.apple.driver.AppleSMBusPCI 1.0.14d1

      com.apple.driver.X86PlatformPlugin 1.0.0

      com.apple.driver.IOPlatformPluginFamily 6.0.0d8

      com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

      com.apple.iokit.IOAcceleratorFamily2 311.11

      com.apple.AppleGraphicsDeviceControl 3.14.41

      com.apple.driver.AppleBacklightExpert 1.1.0

      com.apple.iokit.IONDRVSupport 514.10

      com.apple.driver.AppleSMC 3.1.9

      com.apple.driver.AppleSMBusController 1.0.18d1

      com.apple.iokit.IOGraphicsFamily 514.10

      com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1

      com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.4f18

      com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.4f18

      com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18

      com.apple.driver.AppleUSBMultitouch 258

      com.apple.driver.usb.IOUSBHostHIDDevice 1.1

      com.apple.driver.usb.networking 5.0.0

      com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

      com.apple.driver.usb.AppleUSBHub 1.1

      com.apple.filesystems.hfs.encodings.kext 1

      com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

      com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

      com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.2

      com.apple.driver.AppleThunderboltNHI 4.5.3

      com.apple.iokit.IOThunderboltFamily 6.5.6

      com.apple.iokit.IO80211Family 1200.12.2

      com.apple.driver.mDNSOffloadUserClient 1.0.1b8

      com.apple.iokit.IONetworkingFamily 3.2

      com.apple.driver.corecapture 1.0.4

      com.apple.iokit.IOAHCIFamily 288

      com.apple.driver.usb.AppleUSBEHCIPCI 1.1

      com.apple.driver.usb.AppleUSBEHCI 1.1

      com.apple.driver.usb.AppleUSBXHCIPCI 1.1

      com.apple.driver.usb.AppleUSBXHCI 1.1

      com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

      com.apple.driver.AppleUSBHostMergeProperties 1.1

      com.apple.driver.AppleEFINVRAM 2.1

      com.apple.driver.AppleEFIRuntime 2.0

      com.apple.iokit.IOSMBusFamily 1.1

      com.apple.security.sandbox 300.0

      com.apple.kext.AppleMatch 1.0.0d1

      com.apple.driver.AppleKeyStore 2

      com.apple.driver.AppleMobileFileIntegrity 1.0.5

      com.apple.driver.AppleCredentialManager 1.0

      com.apple.driver.KernelRelayHost 1

      com.apple.driver.DiskImages 444.50.16

      com.apple.iokit.IOStorageFamily 2.1

      com.apple.driver.IOBluetoothHIDDriver 5.0.4f18

      com.apple.iokit.IOBluetoothFamily 5.0.4f18

      com.apple.iokit.IOReportFamily 31

      com.apple.iokit.IOUSBHIDDriver 900.4.1

      com.apple.iokit.IOHIDFamily 2.0.0

      com.apple.driver.AppleFDEKeyStore 28.30

      com.apple.iokit.IOUSBFamily 900.4.1

      com.apple.iokit.IOUSBHostFamily 1.1

      com.apple.driver.AppleBusPowerController 1.0

      com.apple.driver.AppleACPIPlatform 5.0

      com.apple.iokit.IOPCIFamily 2.9

      com.apple.iokit.IOACPIFamily 1.4

      com.apple.kec.Libm 1

      com.apple.kec.pthread 1

      com.apple.kec.corecrypto 1.0

      Model: MacBookPro10,1, BootROM MBP101.00EE.B12, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36

      Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

      Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

      Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

      Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)

      Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports

      Network Service: Wi-Fi, AirPort, en0

      Serial ATA Device: APPLE SSD SD512E, 500.28 GB

      USB Device: USB 2.0 Bus

      USB Device: Hub

      USB Device: FaceTime HD Camera (Built-in)

      USB Device: USB 2.0 Bus

      USB Device: Hub

      USB Device: Hub

      USB Device: Apple Internal Keyboard / Trackpad

      USB Device: BRCM20702 Hub

      USB Device: Bluetooth USB Host Controller

      USB Device: USB 3.0 Bus

      USB Device: Portable SSD T3

      Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4