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Closing windows any more is problematic. We see more issues raised over in the Captivate forums than here. Perhaps the link below will help to offer insight.
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You have inserted this <input> tag within the required <form></form> tags, right? I only ask because you didn't include them in the Attached Code.
Thanks for your response. I'm gathering that how a window is opened will impact how it closes. I open different topics using the Insert>Form Element>Drop-down Menu functionality within Robohelp. This contains the open clause which I'll attach...I don't understand html enough to know if this is the code that makes a difference or not.
Interestingly, there is one topic (Glossary) for which I open a NEW window. When I click the End button (using the very same html code attached earlier), the Glossary closes just fine. Does any of this shed more light on the problem?