0 Replies Latest reply on Apr 20, 2017 9:46 AM by rb849

    Acrobat "forgets" digital ID


      When a document needs to be signed but already has a signature on it, Acrobat seems to forget my digital ID and asks me to add a new one.  It works fine if the file doesn't have an existing signature.


      This is the message it gives:

      Acrobat error.PNG

      Thanks so much,