6 Replies Latest reply on May 24, 2017 3:26 PM by mkarpeev@delta.org

    AE2017.2 crashes on startup (EXC_BAD_INSTRUCTION (SIGILL))

    kjetils30485119 Level 1

      After updating AE to the lastest version, I got this message when opening up the app:

      Skjermbilde 2017-04-19 kl. 21.30.55.png

       

      Crash report:

      Process:               After Effects [1235]

      Path:                  /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects

      Identifier:            com.adobe.AfterEffects

      Version:               14.2 (14.2)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           After Effects [1235]

      User ID:               501

       

       

      Date/Time:             2017-04-20 18:40:11.146 +0200

      OS Version:            Mac OS X 10.12.4 (16E195)

      Report Version:        12

      Anonymous UUID:        6D0A96EA-63C4-0C4C-33F3-D042EA74B3D8

       

       

       

       

      Time Awake Since Boot: 3800 seconds

       

       

      System Integrity Protection: enabled

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)

      Exception Codes:       0x0000000000000001, 0x0000000000000000

      Exception Note:        EXC_CORPSE_NOTIFY

       

       

      Termination Signal:    Illegal instruction: 4

      Termination Reason:    Namespace SIGNAL, Code 0x4

      Terminating Process:   exc handler [0]

       

       

      Application Specific Information:

      dyld: in dlopen()

      BUG IN LIBTRACE: MH not found

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_trace.dylib         0x00007fffabe96e97 _os_trace_image_was_unloaded + 271

      1   dyld                           0x000000011add2cb2 dyld::removeImage(ImageLoader*) + 343

      2   dyld                           0x000000011add66c7 dyld::garbageCollectImages() + 870

      3   dyld                           0x000000011adde54b dlopen + 907

      4   libdyld.dylib                 0x00007fffabc61832 dlopen + 59

      5   com.apple.CoreFoundation       0x00007fff9652f249 _CFBundleDlfcnLoadBundle + 153

      6   com.apple.CoreFoundation       0x00007fff9652f0ca _CFBundleLoadExecutableAndReturnError + 538

      7   com.apple.CoreFoundation       0x00007fff96566c52 CFBundleGetFunctionPointerForName + 50

      8   PLUG.dylib                     0x00000001115c2456 PLUGp_LoadMachORoutine(PLUG_RoutineDesc**, unsigned short) + 806

      9   PLUG.dylib                     0x00000001115bc6ad PLUG_PrepRoutine + 285

      10  MEE.dylib                     0x0000000119adcf3d MEE_AEGP_Cleanup(boost::function<void (short, char const*)>) + 1389

      11  com.adobe.AfterEffects.AEGPDriver 0x000000014e8f5051 GetAEGPInternalID() + 3697

      12  MEE.dylib                     0x0000000119adc92f CleanupGeneralPluginScan() + 47

      13  aelib.dylib                   0x0000000119d6afee aelib::InitIterator::operator++() + 1406

      14  com.adobe.AfterEffectsLib.framework 0x000000010dca97a8 CEggApp::BirthPlugins(aelib::InitIterator&) + 232

      15  com.adobe.AfterEffectsLib.framework 0x000000010dcaf4cd CEggApp::IEggApp(aelib::InitIterator&, bool, bool) + 8301

      16  com.adobe.AfterEffectsLib.framework 0x000000010dc7ca9f CEggApp::CEggApp(aelib::InitIterator&, bool, bool, int, boost::shared_ptr<StartupTimeTelemetry>) + 1647

      17  com.adobe.AfterEffectsLib.framework 0x000000010dcd063e MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int) + 894

      18  com.adobe.AfterEffectsLib.framework 0x000000010dcd028b EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59

      19  com.adobe.AfterEffects         0x000000010da03eab main + 2267

      20  com.adobe.AfterEffects         0x000000010da035c4 start + 52

       

      [Mod note: fixed the title from 2017.1 to 2017.2]