I wonder if you're experiencing a problem with the "Spaces" function. Please check System Preferences> (I think it's under) Mission Control. Click the keyboard shortcut that's in there for Mission Control. That'll show you a screen in which you'll see your open windows. Look at the very top, and note the "Screen Number" it's showing you. If it's not one of your main screens (I've had apps get me up to 44 different spaces), go ahead and delete the excess screens that show up. You can also use your arrow keys or mouse to navigate among spaces screens to get to the one that's showing Photoshop.
I've personally tried turning off "Displays have separate spaces", but hated that, because it removed the abiilty to have different menus on different screens - but you may want to check that out as well.
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I have found a way to reproduce the issue reliably on
Adobe Photoshop Version: 2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877 x64
Operating System: Mac OS 10.12.4
but it involves ESTK.
• With an image open in Photoshop go to ExtendScript Toolkit
• invoke ExtendScript Toolkit > Hide Others
• run a Photoshop Script in ExtendScript Toolkit that includes an alert
Subsequently I can close the invisible images and quit Photoshop but the interface elements including document windows will be »gone« and can not be made visible from the Window-dialog either.
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SkyOne You can be sure 100% that this is happening. Its happening to me all the time on Sierra 10.12.5 and Photoshop CC.
This is the only Adobe app that does this. In the past I always use full screen and 'hide" Photoshop to access other apps. Since the upgrade to Photoshop 18.1.1 the active widows stay hidden with no apparent way to access them. I can see the menu bar but no tool bar, pallets or images. I usually have multiple files open at one time so I just guess at which files I need to save or "save as". Sometimes even the "save as" is not an option. I hope Adobe will respond to this soon.
Pete.Green Maybe you have an answer/opinion?
It happens much less often now that Photoshop has received a few updates since then. Not sure if it has been solved already. I'll come back here if the problem occurs again.
So far, I never trashed my preferences, I didn't do anything to solve the problem by myself. I just let things going, only because the occurence is way lower than before. But we never know.
Thanks for your attention guys! !
The same problem for me. I was thinking about a problem with my installation but with High Sierra, I've formatted and reinstall Photoshop CC from zero and the problem still happened. It would be nice if Adobe was looking for seriously this problem.
(Mac Mini OS X 10.13 - Creative Cloud CC 2017)
same here, high sierra.. ps shows up in spaces but once it's hidden some feature are not working like the 3 icons to close, minimize and resize the window.
Same here. I rarely hide it, but did so during teaching an online class. What a lousy time to find out THIS exists! Was teaching CC2017 on Sierra 10.12.6. UGH!
Any fixes on this? It has been happening a lot lately, especially since High Sierra.
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It's almost as if the workspace is minimized to the dock. You can check there, or click on Window > Filename.
Cmd-Tab to cycle between apps may help.
I am experiencing this issue as well. Which COMPLETELY SUCKS because I need to save, but I cannot. I stand to lose hours of work because Adobe doesn't think it's important to debug their apps.
It seems to me that the app is hidden, and then a dialog is open (or the app requires attention in some other way - perhaps a mouse click on a button?). That keeps the app from progressing in any way, including becoming visible.
Not sure how to get past it, just my 2 cents.
An Adobe tech told me that the hidden window will come back if you subscribe to Adobe Stock.
If you cursor to the bottom of your screen and click "Photoshop" icon in the pop up menu/toolbar it should make the screen visible again. This works for me on Photoshop & Premiere when I encounter this issue.
You mean click it in the dock?
Yes, click the application in the dock. (Sorry, wasn't aware that's what it was referred to)
Thanks but that doesn't work for me :-(
I have the same problem too - it's infuriating!
Yup, even the last update did not fix it, Adobe help please, I had to force quit PS four times today and had to redo lots of work.
Come on Adobe! I do not pay 50€ a month for this!
Actually, the problem doesn't prevent you from saving each document and close them one by one. Go to the Window Menu and at the bottom, select each file already opened and save them. Then close Photoshop and reopen it. Everything should go back to normal afterward.
This still is only a way not to lose any work done, it doesn't solve the problem.
I still use Mac OSX Sierra (too afraid of the problems it may lead to with Adobe products!!!) and the problem occurred only once in the last 3 months. But this doesn't mean the problem is not there. Do people have experienced the same problem on Mac OSX High Sierra?
Yes it is even worse on High Sierra, on Sierra it seemed it only occured when using PS actions, and now it sometimes even happens when dragging an image from the desktop into the canvas for example.
It looks like in the last update (19.1.1) they resolved the problem, but still touching wood.
I am running 19.1.1. on High Sierra 10.13.3. I can say the problem is NOT resolved. Still happens randomly.
Quitting PS and restarting my Macbook Pro also does not solve the problem. I can't find any way to get my toolbars and panels back.
Very frustrating, especially because this problem seems to exist for almost one year already without response from Adobe
Indeed, I thought it was in the last update but it still isn't. I also get no replies at all from Adobe, no wonder more and more people are converting to alternative tools like Sketch, at least they have the decency to fix their bugs.
What did NOT work for me :
- Hit TAB key
- Quit and restart PS
- Reboot system
- Reset workspaces and toolbars
- Delete Adobe Photoshop plist from system preferences
What worked for me (for now) :
Well, I got my toolbars and panels back in their normal condition by totally uninstalling Photoshop from the Creative Cloud desktop app (including all prefs). After reinstalling the program and restoring my workspace and prefs from a backup, I am again operational.
I am not happy with this "solution" but it works for me and it took me about 5 minutes which is acceptable for me.
However, I am not confident that this will last. If the problem returns I will post it here again.
What worked for me:
- quit photoshop
- save all files to desk top as p'shop closes down
- relaunch photoshop
- drag & drop flies into newly launched photoshop
This bug sucks !
That does not work. Please address this bug. I am tired of having to deal with it when I least expect it. It has been going on for a year and no updates fix it.
Here's what worked for me.
shift/click/drag from the left-hand edge, which you can see, & the entire window will resize from all sides.
You can then drag it back into view. Then click on the green "Minimize" button on the top left of the document.