Screenshots? I've no idea what a "memory mate template" is.
Generally, always convert to sRGB if the image is going anywhere without full color management (which for practical purposes can mean pretty much everything outside Photoshop).
Thank you for your suggestion. Just to clarify, the image I'm trying to insert is one taken with my camera. A memory mate template is where you insert a picture of a team and individual for resale. I have never had this problem before but these past few days it keeps happening. I am relatively new to PS so am unsure how to convert it to sRGB.