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And I have to force shutdown of the program
WIN 10 64bit
I uninstalled and reinstalled the program
I even try to use with a new catalog//
nothing solved the problem
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Hi hadari,
You may try few things to fix this issue.
1. Sign-out & Sign-in from the creative cloud desktop app for refreshing the credential authentication.
2. Reset Lightroom preferences, refer: Preference file and other file locations | Lightroom CC and 6
3. Turn off the Graphics Processor from the Lightroom preferences.
Open Lightroom > Edit menu > Preferences > Performance > Uncheck the GPU > Restart Lightroom.
Let us know if that helps.
Regards,
Mohit