Copy link to clipboard
Copied
I am trying to re-install my Adobe Acrobat Standard 11 but I received this error message.
How can I resolve this issue?
Thank you very much for your help!
Copy link to clipboard
Copied
are you using a downloaded file or a disc?
what's your os?
Copy link to clipboard
Copied
I am using a downloaded file. I am using Windows 7 Professional.
Copy link to clipboard
Copied
imbed a screenshot showing the file (name, extension and size) on your hd.
Copy link to clipboard
Copied
Sorry I only saw it now.
Here it is.
Copy link to clipboard
Copied
update your win 7.
if that fails, check your .net framework, https://blogs.msdn.microsoft.com/astebner/2008/10/13/net-framework-setup-verification-tool-users-gui...
Copy link to clipboard
Copied
Thank you for your rapid response. I already updated Win7 which was a long process. And I think this problem started after the updates. I will check the .net framework later. I am not familiar about it at all, so I will do some research.