3 Replies Latest reply on Apr 23, 2017 1:50 AM by crazydocter

    Install/update error

    crazydocter

      Hey, I have an issue, the other day I went to update photoshop, when it finished, I got an error. My first instinct was to uninstall the application, which is what I did. After that, I went to reinstall the app. When it finished I got this error. This log is similar to the one when I tried to update photoshop except I think I had two warnings.

       

      Exit Code: 145

      -------------------------------------- Summary --------------------------------------

      - 2 fatal error(s), 0 error(s), 1 warnings(s)

       

      FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobePreview1.3.1All-win64', version:1.3.1

      FATAL: Error occurred in install of package (Name: AdobePreview1.3.1All-win64 Version: 1.3.1). Error code: '145'

      WARN: Target directory already exists: 'C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD'

      -------------------------------------------------------------------------------------

       

      Help asap would be greatly appreciated as I rely on photoshop to make a somewhat living.

       

      EDIT: After reinstalling I can't even uninstall it again as it does not register under change or remove a program or creative cloud.

       

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