23 Replies Latest reply on Jul 27, 2018 6:35 AM by siechengwei

    After effects CC 2017 licensing error

    FirKyle Level 1

      Hi, there

      I have a serious problem about my After effects.

      I could use the program yesterday but I can not today and I don't what happened.

      It shows "After effects can't continue: Licensing Error"

      "Your subscription entitles you to Chinese Simplified product versions. Pleas verify the language settings in your OS, browser, and software download are set to Chinese Simplified. If you continue to have Installation issues, please contact support."

      I can use other products like PS, PR normally so I am really confused right now.