3 Replies Latest reply on May 2, 2017 9:17 AM by jane-e

    scanning and scrolling error: Reader on iPad Pro


      During scanning documents it gives an error : "Unable to capture image. An unknown error occurred (-16800)" and sometimes just closes the app itself, making me scan the bunch of pages all over again.


      While commenting if I was using the continuous reading mode then I am able to scroll but if single page mode was used before commenting the document can't be scrolled to next page with two finger, that makes adding handwritten notes on consecutive pages a bit hectic process.


      How can these be fixed?