5 Replies Latest reply on Apr 25, 2017 10:42 PM by F. McLion

    Cant Export in LR CC (2015)


      When trying to export an image the export screen doesnt come up and the program get stuck.
      I had no issues before, i could export several times without any problems.
      The problem has showing up since yesterday.

      I have uninstall and re-install already. It doesnt help.

      Please help me out..

        • 1. Re: Cant Export in LR CC (2015)
          F. McLion Adobe Community Professional & MVP

          Which operating system?

          Did you update to 6.10 / 2015.10 after the reinstall?

          Try resetting the preferencesResetting Preferences in Lightroom CC/6

          • 2. Re: Cant Export in LR CC (2015)
            alic3lik Level 1

            Thanks for your answer McLion.
            Im using:

            Lightroom-version: CC 2015.10 [ 1111918 ]

            Licentie: Creative Cloud

            Besturingssysteem: Windows 10

            Versie: 10.0

            Toepassingsarchitectuur: x64

            Systeemarchitectuur: x64

            Aantal logische processors: 4

            Processorsnelheid: 3,0 GHz

            Ingebouwd geheugen: 8075,3 MB

            Beschikbaar fysiek geheugen voor Lightroom: 8075,3 MB

            Fysiek geheugen gebruikt door Lightroom: 361,8 MB (4,4%)

            Virtueel geheugen gebruikt door Lightroom: 450,5 MB

            Aantal GDI-objecten: 341

            Aantal gebruikersobjecten: 872

            Aantal proceshandelingen: 1034

            Cachegeheugengrootte: 47,5MB / 1762,8MB (2,7%)

            Maximumaantal door Camera Raw gebruikte threads: 4

            Camera Raw SIMD-optimalisatie: SSE2,AVX

            Virtueel geheugen Camera Raw: 31MB / 4037MB (0%)

            Dpi-instelling systeem: 96 dpi

            Bureaubladcompositie ingeschakeld: Ja

            Schermen: 1) 1920x1080, 2) 1280x1024

            Invoertypen: Multi-aanraking: Nee, Geïntegreerde aanraking: Nee, Geïntegreerde pen: Nee, Externe aanraking: Nee, Externe pen: Nee, Toetsenbord: Nee




            GeForce GTX 760/PCIe/SSE2



            Check OpenGL support: Passed

            Vendor: NVIDIA Corporation

            Version: 3.3.0 NVIDIA 381.65

            Renderer: GeForce GTX 760/PCIe/SSE2

            LanguageVersion: 3.30 NVIDIA via Cg compiler


            I am gonna try to reset the preferences now.

            Are my presets resetting too?

            • 3. Re: Cant Export in LR CC (2015)
              alic3lik Level 1

              The Shift and Alt Keys on my PC are not working to reset my preferences. Do you know another way to do that?

              • 4. Re: Cant Export in LR CC (2015)
                alic3lik Level 1

                The problem is solved. Im using 2 screens. My second screen is normally always turned off. The export screen was opening on my second one. I didnt move it to there.   But anyways im very happy. Thanks for your help.

                • 5. Re: Cant Export in LR CC (2015)
                  F. McLion Adobe Community Professional & MVP

                  Anyhow, I'm happy it works for you now