8 Replies Latest reply on May 25, 2017 6:56 AM by Rustar

    Images not automatically updating

    greg vannoy

      Ever since I installed the latest update, around April 20, my illustrator images do not automatically update when I edit them in Illustrator and return to AE. I have to find the item in the project window, right click and reload. This is very annoying because I am losing gobs of time. Before the update, and in pretty much all versions of AE as far back as I can remember, if you edited one of your footage files (either Photoshop or Illustrator) it automatically updated the link upon returning to AE.

       

      I am on a MacPro with everything current as of today's date. Any help would be greatly appreciated.

        • 1. Re: Images not automatically updating
          Roei Tzoref Adobe Community Professional

          I have checked this in my system and it works fine and files are being updated automatically as soon as you save (a feature that started at Ae CC). does it happen with all Ai documents? does it happen with Ps documents? try making a new one and retrace your steps? I cannot reproduce this problem. I am using Windows 7 and Ae 14.2, Ai 2017.1

           

          I have to find the item in the project window, right click and reload. This is very annoying because I am losing gobs of time.

           

          instead of doing that, click on any illustrator item from the Ai file (in the timeline or project panel) and press Ctrl/Cmd + E. this will force the link between the two software, and a smart way to work so you won't accidentally update a document the Ae is not using (like a copy for example)

          • 2. Re: Images not automatically updating
            greg vannoy Level 1

            I restarted the whole system, relaunched PS, AI and AE. Opened a brand new AE project. Created a new composition. Imported one image from PS and one from AI. Placed both on the timeline. Went back into PS and changed the color of the object. Saved. Went back to AE. It did not automatically update. Did the same thing with the AI file. It did not automatically update. I'm working small, 1920x1080. Both color spaces in AI and PS are RGB as they should be.

             

            This makes no sense. It's a bug.

             

            Control/Command + E does nothing but jump to AI or PS from AE which isn't any more of a timesaver than what I normally use to navigate between programs which is Command + Tab.

             

            Thanks for your reply, but I'm still hosed here.

            • 3. Re: Images not automatically updating
              Roei Tzoref Adobe Community Professional
              Control/Command + E does nothing but jump to AI or PS from AE which isn't any more of a timesaver than what I normally use to navigate between programs which is Command + Tab.

              Ctrl+E is Edit Original - its purpose is to edit the item in it's original software and is a traditional way to relink the software. seems yours are on the outs, what Os are you using? if you feel this is a bug, submit it here: Feature Request/Bug Report Form

              • 4. Re: Images not automatically updating
                greg vannoy Level 1

                Command + Tab does the same thing as Command + E.

                 

                Anyway, what does "what Os are you using" mean?

                • 5. Re: Images not automatically updating
                  Kevin-Monahan Adobe Employee

                  Hi Greg Vannoy,

                  OS means "operating system." Did you ever solve this issue? Let us know.

                   

                  Thanks,

                  Kevin

                  • 6. Re: Images not automatically updating
                    greg vannoy Level 1

                    Derp, yes of course. His lowercase "s" threw me. I thought he was saying O's.

                    • 7. Re: Images not automatically updating
                      greg vannoy Level 1

                      My problem, by the way, was never solved. I'm hoping that the next update will take care of the issue.

                      • 8. Re: Images not automatically updating
                        Rustar

                        I have had the same exact issue. I mean exactly. Its been very annoying.  Im in a print shop. I relink hundreds of indesign documents each day with color corrections or simply text correction from customers files. This problem literally sucks hours out of each day in our shop. I wish I could roll back to older versions just so I could avoid this issue.