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Hey,
I have read online that the April update for premiere is out already but when I check on my creative cloud it says that all my apps are "up to date" but when i launch premiere I can't find any of the new features. How do I solve this?
HI jasperd27669359,
I am sorry for the update issue. It seems like something is blocking the update.
Please follow the steps in this article.
​Error downloading or updating Adobe Creative Cloud apps
Let us know the status of the issue.
Thanks,
Vidya.
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HI jasperd27669359,
I am sorry for the update issue. It seems like something is blocking the update.
Please follow the steps in this article.
​Error downloading or updating Adobe Creative Cloud apps
Let us know the status of the issue.
Thanks,
Vidya.
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Nothing seems to work. When I click "Check for update" it says that all the apps are "up to date" and its still the 2017 version not the 2017.1 version. Would uninstalling it and then re-installing it solve the problem?
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HI jasperd27669359,
Let me transfer the thread to the team which is specialized in Creative Cloud update issues for further assistance.
Thanks,
Vidya.
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Deleting the app and downloading it again seemed to solve the problem.
Thank you for the help