2 Replies Latest reply on Aug 6, 2018 2:43 AM by crazy loretta

    E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

    grahamc04011984

      I am trying to activate a new computer with Avid Media Composer E-Books but keep getting this error message

       

      Error getting License. License Server Communication Problem:

      E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

       

      I only have 1 Adobe ID and Avid say that the books are fine and available for another 5 downloads.

       

      Anyone have an idea how to get them to work?

       

      Cheers