0 Replies Latest reply on Apr 26, 2017 9:49 AM by alexc26503232

    Digital ID Window Not Appearing




      I have a user experiencing an issue where they click on the signature box and the Digital ID window does not appear.  The Adobe Reader window will turn grey as if the window is open but not window pops up.  They're using it in a terminal server and no other users are experiencing this issue and I have tested it myself from another user account with no issue.