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Who won't Creative Cloud open?

New Here ,
Apr 26, 2017 Apr 26, 2017

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I received advice that I have updates for Creative Cloud but it, CC, won't open. The Creative Cloud window just 'hangs' with the wheel spinning.

I was advised to remove the programme and download the latest one but it won't delete. 

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Apr 27, 2017 Apr 27, 2017

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Community Expert ,
Apr 27, 2017 Apr 27, 2017

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New Here ,
Apr 27, 2017 Apr 27, 2017

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Hi, I managed to download the latest version of CC which has sorted the problem, so far. Thanks to anyone who tried to understand my query with the typo infested heading.

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Community Expert ,
Apr 28, 2017 Apr 28, 2017

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you're welcome.

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