I have a new camera Canon EOS 77D. Camera raw 9.10 and DNG Converter 9.10 have been installed successfully. I tried to open CR images at Photoshop but keep getting the following:
Photoshop cannot open this file.
If u r attempting to open a raw file a digital camera, make sure u have the latest Camera Raw update installed via Help> Updates
If the problem persists,visit the following link for more info:
Just to make sure: Photoshop CC > About Plug-ins > Camera Raw indicates Version 9.10…?
Also keep in mind that DNG Converter is an application of its own that can be used to convert Raw Files to DNG in bulk.