13 Replies Latest reply on Apr 27, 2017 11:55 AM by photosynthesis.be

    Lightroom has encountered problems reading this photo


      LR CC 2015.10

      Camera Raw 9.10

      Photoshop CC 2017.1

      Mac OSX El Capitan 10.11.6

      iMac 5K Late 2014

      Photos from Olympus OM-D E-M1 MarkII first with 1.0, later with 1.1 firmware


      In Library view, Grid view, many but not all thumbnails show a little black circle with an exclamation mark. Click on it, and get a pop-up saying "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo."


      Weird thing is this problem seems to affect photos randomly, and sometimes a photo that had the problem, does not have it anymore later.

      I can save the metadata, read the meta data, but that does not help.


      I can view it full-screen and in Loupe view, with an additional warning that "There was an error working with the photo".


      When I try to go in the Development module for one of these photos, sometimes it is shown (it's a preview), sometimes not, but there is then the additional message that "The file appears to be unsupported or damaged".


      This started since I upgraded to LR 2015.10 (from .9).


      I also have that issue where LR does not recognise the latest camera raw version although it is installed, but that is not what this discussion is about.