3 Replies Latest reply on May 1, 2017 4:13 PM by mi4p5990

    Computer Menu Selections Disappearing When Using InDesign

    mi4p5990

      Hi all,

       

       

      Over the last week and a half, three times I’ve had all the menus disappear and the screen go wonky. It looks like this:

       

       

      Screen Shot 2017-04-26 at 8.41.15 PM.png

       

      No menu selections available from top bar.

       

      Screen Shot 2017-04-26 at 8.42.26 PM.png

       

      No menu selections from bottom bar.

       

      Screen Shot 2017-04-26 at 8.41.57 PM.png

       

      Those weird gray/black funny bars across the screen.

       

       

      Screen Shot 2017-04-26 at 8.42.26 PM.png

       

       

      All-black pop-ups.

       

       

      I can typically still move the mouse and try and guess the restart selection and restart the computer. That usually will reset it. 2 of the 3 times I’ve been in InDesign. I just updated that yesterday. Tonight, I was in Chrome when it happened, not InDesign, but had just left InDesign and InDesign was still open.

       

      Any thoughts on what might be causing this?

       

      Thanks!