4 Replies Latest reply on Apr 29, 2017 12:33 AM by stephenc44253984

    Premiere Elements 12 error message and fail

    stephenc44253984

      My official version of Premiere Elements installs on my new laptop with Win10, but then fails within hours.

      It usually crashes and then won't restart, saying Error 16, Application manager missing.

       

      It quotes an incorrect link that takes me to some Adobe Cloud manager thing I don't want.

      Tried the folder permissions fix, but I usually have to uninstall and then reinstall.  But it only lasts a short time.

       

      Gone round and round in circles on the Adobe website looking for the application manager download or any kind of help  (wow, its not user friendly is it).

       

      Any ideas?

      This software has given me issues on the last 3 laptops I have installed it on