3 Replies Latest reply on Apr 28, 2017 6:10 PM by Sue Garibaldi

    Transferring Draw projects from one account to another?

    pablodoesdesign Level 1

      Background:

      My company pays for an individual CC license for each of the designers on my team, so I wasn't paying for one for the last 2 years when I started using Draw and Sketch apps. Now the agency I work for moving to a new building with our parent company and we will all be changing over to a site license and our individual licenses will soon expire. I now also have an education account because  want all my new personal work on my personal account.

       

      So that makes three Adobe accounts total, but only one of which has Draw/Sketch content (original work account).

       

      Problem

      So now that my work individual license is going to go defunct (in a month? 2 months?), I need my Draw/Sketch project raw files connected the appropriate accounts (personal projects to my personal education account, work projects in the new work account) so that I can keep working on them.

       

      I know I can export my files as pdf/psd/ai, but then I can't continue to work on them from within the app. Anyone out there have suggestions for or experience with transferring the source files to another account(s)?

        • 1. Re: Transferring Draw projects from one account to another?
          Sue Garibaldi Adobe Employee (Admin)

          Pablo.

           

          It's pretty easy to move native Draw files from one account to another as long as you have access to both your old account and your new account. These are the instructions for iOS (let me know if you're using the Android version of Draw; they're a bit different):

           

          * First make sure you're using the most recent version of Draw (v4.1) because it has a Share Link to Project in the project view.

           

          * From the app choose the project you want to share (you should be able to see all the drawings in the project)

          Tap the Share icon (square with an arrow) in the upper nav and choose

          Share Link to Project

          Copy that link and send it to yourself.

          Then use your NEW CC account to open that link. When it opens click the Save link in the upper right hand of the screen. That will save the project to your NEW account.

           

          It's going to take a minute or two for the project to sync back to your device, so be patient and keep the app open. Once you can see it on your device you'll be able to open it and work on it on your device and Send To Desktop when you're ready.

           

          Let me know if you have any trouble.

           

          Sue.

          1 person found this helpful
          • 2. Re: Transferring Draw projects from one account to another?
            pablodoesdesign Level 1

            Oh wow Thanks! I completely missed the "Save" button in the UI because it neither looks like a button or a link. Thanks! it's all set now :-)

            • 3. Re: Transferring Draw projects from one account to another?
              Sue Garibaldi Adobe Employee (Admin)

              Pablo.

               

              Great. Happy to help.

               

              Sue.