2 Replies Latest reply on May 2, 2017 7:36 AM by m_vargas

    Eric

    ericn60731734

      I thought I had purchased a plan and installed Adobe Flash.   I tried going into a Realestate application  Matrix  to get Realestate Tax info that requires adobe flash.   I can not open it.

        • 1. Re: Eric
          ridhijain Adobe Employee

          Hi,

           

          Please share the following details:

          1. OS you are currently using.

          2. Browser in which you are observing the issue.

          3. Version of Flash Player installed.

          4. Detailed description of the issue. If you could add a screenshot it would help us understand better.

           

          Thanks!

          • 2. Re: Eric
            m_vargas Adobe Employee

            In addition to the previously requested information, what do you mean by "I thought I had purchased a plan and installed Adobe Flash"?  Flash Player is free.  There is nothing to purchase.