Is anyone else suddenly unable to connect to LR cc? Suddenly I can't. It asks me to login to my Adobe account, but when I do, there's some kind of loop that keeps taking me back to that page. I have tried every trick on their help and FAQ pages, including uninstalling cc, re-downloading the Adobe uploader, going into Activity monitor (I have a Mac) and stopping all the Adobe processes, deleted the OOBE file from the Library/ App. support etc., but I keep getting back to the same issue. Their so called help is useless - the "24/ 7 Chat" isn't, and all the phone numbers listed through Google are Mon. - Fri. 9 to 5. I see that there are some similar complaints in their own forum, with no answers supplied. Any help, or even sympathy??
Yes, Lightroom forum. I eventually got onto Chat, and the support person
solved the problem by simply unlocking a tiny icon in the password field on
logging in to Adobe. I hadn't even noticed it was there, and there is no
reference to it on any of the Help pages.
On Sat, Apr 29, 2017 at 10:26 PM, John Waller <email@example.com>