1 Reply Latest reply on Apr 30, 2017 7:20 AM by kglad

    Lightroom creative cloud freezes

    stephu51970030

      Cannot sign into adobe lightroom sync

      When i clikc on sign in a box comes up and says connecting ... and doesn't progress from there

       

      Using: Windows 10 64 bit, No firewall

       

      Log:

       

      Lightroom Sync Diagnostic Log

      Generated: 2017-04-30T20:32:26 +1100

      App has been running for 180 seconds (3 minutes, 00 seconds).

      This information will be used by Adobe engineers to help diagnose the problem you are reporting.

       

      Table of Contents

      1. Platform Description
      2. HTTP Client : ( unknown )
      3. HTTP Client : LmModelsThread.lua
      4. HTTP Client Imp: WFHttpClientImp.lua
      5. Messaging Processors
      6. Lightroom mobile Login

       


      Platform Description

      (empty table)


      HTTP Client : ( unknown )

      • connections:
        • 1: uploadsRequested
        • 2: uploadsDispatched
        • 3: downloadsRequested
        • 4: downloadsDispatched
      • timings:
        • 1: GET
        • 2: PUT
      • totalHttpTime: 0


      HTTP Client : LmModelsThread.lua

      • connections:
        • 1: uploadsRequested0.002.00
        • 2: uploadsDispatched0.002.00
        • 3: downloadsRequested0.002.00
        • 4: downloadsDispatched0.002.00
      • timings:
        • 1: GET0.001.07
        • 2: PUT0.000.322
      • totalHttpTime: 5.7225542798988


      HTTP Client Imp: WFHttpClientImp.lua

      • counts:
        • 1: GET0.002.00
        • 2: PUT0.001.00
      • timings:
        • 1: GET0.001.04
        • 2: PUT0.000.321


      Messaging Processors

      • LmModelsThread.lua: GC size = 1883K (after GC = 1662K), peak size = 1883K
      • WFHttpClientImp.lua: GC size = 1080K (after GC = 985K), peak size = 1080K
      • WFDiagnosticLogImp.lua: GC size = 962K (after GC = 953K), peak size = 962K
      • AgKSSystemNotificationsImp.lua: GC size = 897K (after GC = 894K), peak size = 897K
      • KSKeychainServiceImp.lua: GC size = 896K (after GC = 894K), peak size = 896K


      Lightroom mobile Login