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lightroom no responding

Community Beginner ,
Apr 30, 2017 Apr 30, 2017

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Hello,

when i try do something with photo in panel "develop" (crop, spot removal, basic options etc) and after that i wanna skip to next photography, application show me communicat ''no responding''. Only restart application working, What is problem? How to fix it?

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correct answers 1 Correct answer

Community Expert , Apr 30, 2017 Apr 30, 2017

Then you will need to disable the GPU by editing the preferences file.

Close Lightroom. With Windows Explorer, navigate to C:\Users\[your username]\AppData\Roaming\Adobe\Lightroom\Preferences

Open the file Lightroom 6 Preferences.agprefs in a text editor, like Notepad.

Close to the end of the file there is a line that says useAutoBahn = true, - change this to useAutoBahn = false,

Save and close the file. Now launch Lightroom.

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LEGEND ,
Apr 30, 2017 Apr 30, 2017

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When was the last time you restarted your computer? Reboot and test.

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Community Expert ,
Apr 30, 2017 Apr 30, 2017

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Are you on windows or mac? What version of Lr are you on?

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Community Beginner ,
Apr 30, 2017 Apr 30, 2017

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windows 8, lightroom cc with new update

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Community Expert ,
Apr 30, 2017 Apr 30, 2017

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Try disabling the GPU.

Go to Edit > Preferences > Performance, uncheck Use graphics processor.

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Community Beginner ,
Apr 30, 2017 Apr 30, 2017

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after uncheck this button lightroom no responding and i must restart

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Community Expert ,
Apr 30, 2017 Apr 30, 2017

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Then you will need to disable the GPU by editing the preferences file.

Close Lightroom. With Windows Explorer, navigate to C:\Users\[your username]\AppData\Roaming\Adobe\Lightroom\Preferences

Open the file Lightroom 6 Preferences.agprefs in a text editor, like Notepad.

Close to the end of the file there is a line that says useAutoBahn = true, - change this to useAutoBahn = false,

Save and close the file. Now launch Lightroom.

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Community Beginner ,
Apr 30, 2017 Apr 30, 2017

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At this moment it working . Should it be ok now?

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Community Expert ,
Apr 30, 2017 Apr 30, 2017

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Well, if it works, then it works ...

Did you edit the preferences file? If that fixed the problem, you could try to update the drivers for your graphics card, and see if that allows to you turn the GPU back on. If it doesn't, then you now know how to disable the GPU manually.

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Community Beginner ,
Apr 30, 2017 Apr 30, 2017

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Ok.

I'm grateful. Thx

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Community Expert ,
May 01, 2017 May 01, 2017

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LATEST

Here is more information from Adobe on system requirements and this known incompatibility:  Adobe Lightroom GPU Troubleshooting and FAQ

Unsupported graphics cards

     

Windows:

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