5 Replies Latest reply on May 14, 2017 6:03 AM by watanabenaoki

    Updated AMD Graphics Card and now Lightroom stops working

    Lorriemiller

      I updated my AMD Graphics card and now my Lightroom stops working...especially if I edit a file from Lightroom to Photoshop. Lightroom will get me to Photoshop but then when I try to save the file from Photoshop back to Lightroom...Lightroom crashes.  Lightroom also crashes if I delete multiple pictures that I have just uploaded.  I didn't have this problem before I updated the Graphics Card.  Below is what the system info says in Lightroom.  I also notice that I seem to get a little bit of flashing when I click on certain screens.

       

      Lightroom version: CC 2015.10 [ 1111918 ]

      License: Creative Cloud

      Operating system: Windows 10

      Version: 10.0

      Application architecture: x64

      System architecture: x64

      Logical processor count: 4

      Processor speed: 1.9 GHz

      Built-in memory: 15813.9 MB

      Real memory available to Lightroom: 15813.9 MB

      Real memory used by Lightroom: 915.1 MB (5.7%)

      Virtual memory used by Lightroom: 1160.0 MB

      GDI objects count: 627

      USER objects count: 2509

      Process handles count: 5400

      Memory cache size: 515.3MB / 3697.4MB (13.9%)

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2,AVX

      Camera Raw virtual memory: 366MB / 7906MB (4%)

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080

      Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

       

      Graphics Processor Info:

      AMD Radeon HD 8400 / R3 Series

       

       

      Check OpenGL support: Passed

      Vendor: ATI Technologies Inc.

      Version: 3.3.13474 Core Profile Context 22.19.157.3

      Renderer: AMD Radeon HD 8400 / R3 Series

      LanguageVersion: 4.50