Solved this issue.
We were opening older versions of Adobe PDF's, which threw the error.
Going into Tools/Optimize/and change the compatibility setting.
Hopefully this can help others with the same error.
We are experiencing the same problem here - However, I did change the settings, but it did not correct the problem. We are all on the Cloud version of Adobe, so it's the latest update.
What version setting doe it need to be modified to?
What is the compatibility setting?
1 person found this helpful
I have a long solution.....I opened the pdf file with Adobe, then export save as "word document". I open word document file, by the way its easier to edit in word, then safe it as a PDF file again and bam! now you can EDIT PDF in Adobe cathym88086221 jeffd76614107 P.S I tried the tools and configuring too, but it didn't work