20 Replies Latest reply on Sep 14, 2017 12:50 PM by Gutter-Fish

    Reappearing folder

    Gutter-Fish Level 4

      Hey there.

       

      A project folder for a project I finished some time ago keeps reappearing on my working drive even though I have moved the project to my archive drive.

      After days of being as clever as I can be I finally came across something on Tom's Hardware claiming that the application that created the file might be hanging on to the file path via it's "recently open files" function and recreating the the folder  every time the application starts.   This seems to be the case as when I tested this theory the folder does indeed reappear precisely while AE is loading up. 

       

      My question how can i get AE to forget/purge it's "recently opened" file memory?

      Of course if anybody has any other ideas or has experienced something similar, your feedback would be appreciated.

        • 1. Re: Reappearing folder
          Dave LaRonde Level 6

          Have you taken any steps yet to end this unexpected-but-typical-for-Adobe behavior?

          • 2. Re: Reappearing folder
            Gutter-Fish Level 4

            Hey Dave,

             

            I tried a bunch of stuff.  I tried doing a hard delete (shift+del).  I tried deleting all my $recycle.bin folders via command prompt.

            I tried deleting the folder in safe mode.  I tried renaming & deleting.  Renaming the archived folder.  I searched the registry for the file path and deleted the registry entries.  I tried manually emptying my cache folders and temporary folders.

            The folder still reappears when i start up AE.

            • 3. Re: Reappearing folder
              Roei Tzoref Adobe Community Professional
              A project folder for a project I finished some time ago keeps reappearing on my working drive even though I have moved the project to my archive drive.

              in what path does this file appear in? what is its name? what does the folder contain?

              • 4. Re: Reappearing folder
                Gutter-Fish Level 4

                Hi,

                It's in my work folder which is on a secondary drive  X:\afterEffectsProjects\Work.  The name of the folder is just the name of the project: all lowercase, "words-separated-by-hyphens".     The folder contains a "graphics" folder which is empty.  My project files usually contain the folders: audio, graphics, for upload plus a PDF of the script and a text file where i record the sources & usage rights of any assets I collect for the project.

                 

                So The project file I archived to an external drive is still there with all it's subfolder (full subfolders).  The one that keeps reappearing

                at the path I gave above contains only an empty "graphics" folder.   At first I thought the reappearing folder was somehow connected to that archived folder so I tried changing its name and location (the archived folder) to see if it fixed the problem or if the reappearing folder would appear under it's new name.  It didn't. It appeared with it's original name & still containing the empty graphics folder.   Next I thought the problem might be the graphics folder or something in it so I moved that around and renamed it a few times but still no effect on the reappearing folder.  I also tried clearing all my Bridge caches since I do all my moving around of images through Bridge.

                 

                Next I checked my recyclye bin settings.  The deleting all my $recycle.bin folders through cmdPrompt.  Then hard deletes. Then booting in safe mode.  Then digging into the registry.  Then wiping everything I could in AE short of deleting my prefs file altogether.

                I would first like to know where AE keeps it's log of "recently open projects" as someone on Toms Hardware implied through an older thread that that was likely the issue. 

                 

                It definitely seems like it has something to do with AE loading its memory or something as I can consistently watch the file reappear while AE is loading up.  It reappears at the exact same point in the loading every time. 

                • 5. Re: Reappearing folder
                  Gutter-Fish Level 4

                  I guess it's also wirth noting that I have completed several projects since the one in question, all in exactly the same manner and file structure.  All archived to the exact same place and none of those are reappearing.  Only this particular one.

                   

                  Thanks.

                  • 6. Re: Reappearing folder
                    Szalam Adobe Community Professional & MVP

                    Did you set any render output module templates that might be pointing there?

                    1 person found this helpful
                    • 7. Re: Reappearing folder
                      Gutter-Fish Level 4

                      Hi Szalam,

                       

                      Not intentionally.  Could I have accidently hit a hotkey combination that might have done that? Where would AE be saving that information?

                      • 8. Re: Reappearing folder
                        Szalam Adobe Community Professional & MVP

                        Gutter-Fish  wrote

                         

                        Could I have accidently hit a hotkey combination that might have done that?

                        Doubt it. I don't think there is one.

                        Gutter-Fish  wrote

                         

                        Where would AE be saving that information?

                        I would have assumed preferences, but I've never checked this one and I could see it being tucked elsewhere.

                         

                        When you put a comp in your render queue, does it have any indication that it's going to the folder of annoyance?

                         

                        Also, just to be sure, it's not set up as your cache folder for some odd reason, right? (Although, that definitely would be saved in your preferences...)

                        1 person found this helpful
                        • 9. Re: Reappearing folder
                          Gutter-Fish Level 4

                          Yes I went through all my preferences files (that I know of at least) and searched for the path and deleted what instances of it i found. 

                          The only only instances I found were in the main preferences file.  There was nothing in the "render" or "output" prefs or any of the others.   Anyway AE still generates the folder. 

                          @Szalam When you put a comp in your render queue, does it have any indication that it's going to the folder of annoyance?

                           

                            nope. It behaves normally.

                           

                          @Szalam it's not set up as your cache folder

                          No

                          • 10. Re: Reappearing folder
                            Gutter-Fish Level 4

                            I also looked through any "start-up" & "scripts/start-up" folders looking for any clues but saw nothing that stood out.

                            • 11. Re: Reappearing folder
                              Szalam Adobe Community Professional & MVP

                              Well, that's just weird (and annoying). The only thing I can think of is the output module doing something.

                               

                              Wait, what third-party scripts are installed?

                              1 person found this helpful
                              • 12. Re: Reappearing folder
                                Gutter-Fish Level 4

                                Wait, what third-party scripts are installed?

                                Oh man, really? 

                                Well I have alot but nothing new lately.

                                I have Red Giant Trapcode & Effects suites

                                Sapphire Suite

                                MB Pastiche + Newton + Layer generator + connect Layers

                                Mt Mograph Motion 2 + Midas

                                Rift

                                Easy Arrows

                                Pain & STick

                                Sortie

                                RD Scripts (51 scripts)

                                Element 3D

                                Solifidty

                                Vector Icons

                                FX Console

                                 

                                I might be forgetting something but like I said nothing for awhile,  Midas most recently around mid-mMarch

                                • 13. Re: Reappearing folder
                                  Szalam Adobe Community Professional & MVP

                                  Darn. Nothing in there looks suspicious.

                                  Have you tried creating and saving enough new projects so that the old one gets pushed off the list?

                                  • 14. Re: Reappearing folder
                                    Gutter-Fish Level 4

                                    Hi Szalam,

                                     

                                    Well It's no longer appearing as a recently opened file.  I don't think I have created any output templates (I can't find any).

                                    When I open a new project the save location defaults to the last location I saved in so i don't think AE is creating this folder as an "output template".   

                                     

                                    Something got written that should not have or got written in a place it should not have & now After Effects creates this directory everytime it opens.   I'm tired of thinking about it,  a victim of Adobes diminishing bar of expectations.

                                    • 15. Re: Reappearing folder
                                      Szalam Adobe Community Professional & MVP

                                      But it's just so WEIRD!

                                      • 16. Re: Reappearing folder
                                        Gutter-Fish Level 4

                                        I guess.   When it comes to AE weird is the new normal.

                                        • 17. Re: Reappearing folder
                                          Kevin-Monahan Adobe Employee

                                          Sorry GF,
                                          If you haven't already done so, file a bug please.

                                           

                                          Kevin

                                          1 person found this helpful
                                          • 18. Re: Reappearing folder
                                            Gutter-Fish Level 4

                                            Thanks Kevin I haven't & I will.  I had just forgotten about it but the problem persists. I will file a bug report

                                            • 19. Re: Reappearing folder
                                              DevinO

                                              I've had this same issue for a couple weeks and this is the only thread I can find on it anywhere.  I've tried disabling all scripts and 3rd party plugins from AE local and Common to no avail.  I did find that renaming the drive works (of course) but thats not really a solution.  I guess next I'll try a preferences reset.  The only thing I can think of that was remotely different about this project is I used Essential Graphics to get some lower third setups to an editor.  Perhaps this new thing still has some bugs?  Its driving me crazy.

                                               

                                              Were you able to resolve this in the last couple months or is the Phantom Folder mystery still haunting you as well?

                                              • 20. Re: Reappearing folder
                                                Gutter-Fish Level 4

                                                I had stopped trying to figure it out and stopped trying to delete it.   It's just been there ever since the problem began.  However, upon seeing your post I decided to try deleting it since I had not tried for 4 or 5 months....& by the gods, it deleted!!!  

                                                 

                                                I sent it to the recycle bin, emptied the recycle bin & then restarted AE & the folder did not reappear.  I have no Idea why it suddenly decided not to reappear.   There's a been a few WIndows updates so maybe that's what did it.  I have no advice except to file a bug report.

                                                I can't believe it's finally gone!!!  Thanks