3 Replies Latest reply on May 2, 2017 4:44 PM by MagicToaster

    Photoshop Crashing- Can't Make Sense of Crash Report

    MagicToaster

      I need help guys. 

       

      I'm running Photoshop CS5 on Mac OS El Capitan (10.11.5). Photoshop won't stop crashing, it'll stay up for 10-30 seconds then shut down. There are several computers around me with identical setups and no one else is having this issue. I have a feeling that it might be a font issue (since its the only thing I'm allowed to install), but I don't know how to make sense of this crash report. Is there a way to pinpoint the error?

       

       

      Process:               Adobe Photoshop CS5 [14164]

      Path:                  /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5

      Identifier:            com.adobe.Photoshop

      Version:               12.0.4 (12.0.4x20110407.r.1265] [12.0.4)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe Photoshop CS5 [14164]

      User ID:               1264985475

       

      Date/Time:             2017-05-02 10:58:59.758 +0900

      OS Version:            Mac OS X 10.11.5 (15F34)

      Report Version:        11

      Anonymous UUID:        F8C11E56-960D-85EE-C31E-43FB6D314D8F

       

      Sleep/Wake UUID:       62AC3985-FB5E-4F8B-AC75-31476FAD017F

       

      Time Awake Since Boot: 360000 seconds

      Time Since Wake:       350000 seconds

       

      System Integrity Protection: enabled

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x00007f7f9408e750

      Exception Note:        EXC_CORPSE_NOTIFY

       

      VM Regions Near 0x7f7f9408e750:

          Stack                  0000700001074000-00007000010f6000 [  520K] rw-/rwx SM=COW  thread 25

      -->

          STACK GUARD            00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL  stack guard for thread 0

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   ???                           0x00007f7f9408e750 0 + 140185921185616

      1   com.apple.CoreFoundation      0x00007fff93f85c17 __CFDataDeallocate + 39

      2   com.apple.CoreFoundation      0x00007fff93f65af3 CFRelease + 371

      3   libFontParser.dylib           0x00007fff81331d56 TTableCacheNode::operator=(TTableCacheNode const&) + 100

      4   libFontParser.dylib           0x00007fff81331c81 TLRUCacheImp<TTableCacheNode, 16ul>::AddNode(TTableCacheNode const&) + 33

      5   libFontParser.dylib           0x00007fff81331c30 TTableCache::AddTable(TFont const*, unsigned int, __CFData const*) + 38

      6   libFontParser.dylib           0x00007fff813318e2 TFPFont::CopyTable(unsigned int) const + 1390

      7   com.apple.CoreGraphics        0x00007fff869e21ad CGFontNameTableCreate + 381

      8   com.apple.CoreGraphics        0x00007fff869e2011 get_name_table + 29

      9   com.apple.CoreGraphics        0x00007fff869e1fdb CGFontCopyPostScriptName + 9

      10  com.apple.CoreGraphics        0x00007fff869e18f1 CGFontCreateFontsWithURL + 474

      11  com.apple.CoreGraphics        0x00007fff86c51d59 CGFontFinderCreateFontWithPlatformFont + 57

      12  com.apple.CoreGraphics        0x00007fff86c85ac3 CGFontCreateWithPlatformFontAndVariation + 47

      13  com.apple.CoreText            0x00007fff96690502 TFont::InitDescriptor(unsigned int, __CTFontDescriptor const*) + 166

      14  com.apple.CoreText            0x00007fff96690800 TFont::TFont(unsigned int, double, CGAffineTransform const*, __CTFontDescriptor const*) + 40

      15  com.apple.CoreText            0x00007fff96689250 CTFontCreateWithPlatformFont + 114

      16  AdobeCoolType                 0x000000010436b4e8 CTCleanup + 1011998

      17  AdobeCoolType                 0x000000010436e558 CTCleanup + 1024398

      18  AdobeCoolType                 0x000000010436e697 CTCleanup + 1024717

      19  AdobeCoolType                 0x000000010436fec8 CTCleanup + 1030910

      20  AdobeCoolType                 0x00000001042c3273 CTCleanup + 323241

      21  AdobeCoolType                 0x000000010422c449 0x10421f000 + 54345

      22  AdobeCoolType                 0x00000001042926e6 CTCleanup + 123676

      23  AdobeCoolType                 0x0000000104248868 0x10421f000 + 170088

      24  AdobeCoolType                 0x000000010425ade4 0x10421f000 + 245220

      25  AdobeCoolType                 0x000000010424e8a8 0x10421f000 + 194728

      26  AdobeCoolType                 0x0000000104260380 0x10421f000 + 267136

      27  com.adobe.Photoshop           0x0000000101dded69 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 28321997

      28  com.adobe.Photoshop           0x0000000101ddeddc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 28322112

      29  com.adobe.Photoshop           0x0000000101de4c2a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 28346254

      30  com.adobe.Photoshop           0x0000000101de510a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 28347502

      31  com.adobe.Photoshop           0x0000000101c5f046 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26749866

      32  com.adobe.Photoshop           0x0000000101b46253 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 25599415

      33  com.adobe.Photoshop           0x0000000101b648a0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 25723908

      34  com.adobe.Photoshop           0x0000000101b70c59 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 25774013

      35  com.adobe.Photoshop           0x0000000101b734bd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 25784353

      36  com.adobe.Photoshop           0x0000000101b73934 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 25785496

      37  com.adobe.Photoshop           0x0000000101a611db AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24661311

      38  com.adobe.Photoshop           0x0000000101a618bb AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24663071

      39  com.adobe.Photoshop           0x0000000101d01a2c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 27415952

      40  com.adobe.Photoshop           0x0000000100930787 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6636267

      41  com.adobe.Photoshop           0x0000000100930d34 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6637720

      42  com.adobe.Photoshop           0x000000010097e2c4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6954536

      43  com.adobe.Photoshop           0x000000010097e821 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6955909

      44  com.adobe.Photoshop           0x0000000100963e7e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6846946

      45  com.adobe.Photoshop           0x000000010097ce19 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6949245

      46  com.adobe.Photoshop           0x000000010007b11b 0x100000000 + 504091

      47  com.adobe.Photoshop           0x0000000100069dfb 0x100000000 + 433659

      48  com.adobe.Photoshop           0x00000001000660df 0x100000000 + 418015

      49  com.adobe.Photoshop           0x00000001012e05aa AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793870

      50  com.apple.Foundation          0x00007fff82f9edec __NSFireTimer + 95

      51  com.apple.CoreFoundation      0x00007fff93fe9b94 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

      52  com.apple.CoreFoundation      0x00007fff93fe9823 __CFRunLoopDoTimer + 1075

      53  com.apple.CoreFoundation      0x00007fff93fe937a __CFRunLoopDoTimers + 298

      54  com.apple.CoreFoundation      0x00007fff93fe0871 __CFRunLoopRun + 1841

      55  com.apple.CoreFoundation      0x00007fff93fdfed8 CFRunLoopRunSpecific + 296

      56  com.apple.HIToolbox           0x00007fff9223a935 RunCurrentEventLoopInMode + 235

      57  com.apple.HIToolbox           0x00007fff9223a76f ReceiveNextEventCommon + 432

      58  com.apple.HIToolbox           0x00007fff9223a5af _BlockUntilNextEventMatchingListInModeWithFilter + 71

      59  com.apple.AppKit              0x00007fff91628df6 _DPSNextEvent + 1067

      60  com.apple.AppKit              0x00007fff91628226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454

      61  com.apple.AppKit              0x00007fff9161cd80 -[NSApplication run] + 682

      62  com.adobe.Photoshop           0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608

      63  com.adobe.Photoshop           0x00000001012e0f01 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796261

      64  com.adobe.Photoshop           0x00000001000682e6 0x100000000 + 426726

      65  com.adobe.Photoshop           0x00000001002371f1 0x100000000 + 2322929

      66  com.adobe.Photoshop           0x0000000100237281 0x100000000 + 2323073

      67  com.adobe.Photoshop           0x00000001000022f4 0x100000000 + 8948

       

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib        0x00007fff94df2efa kevent_qos + 10

      1   libdispatch.dylib             0x00007fff8dccc165 _dispatch_mgr_invoke + 216

      2   libdispatch.dylib             0x00007fff8dccbdcd _dispatch_mgr_thread + 52

       

      Thread 2:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.amt.services        0x0000000108d23c53 AMTConditionLock::LockWhenCondition(int) + 37

      3   com.adobe.amt.services        0x0000000108d1ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92

      4   com.adobe.amt.services        0x0000000108d23cbe AMTThread::Worker(void*) + 28

      5   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      6   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      7   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 3:

      0   libsystem_kernel.dylib        0x00007fff94debfc6 semaphore_timedwait_trap + 10

      1   com.apple.CoreServices.CarbonCore 0x00007fff816e721e MPWaitOnSemaphore + 77

      2   MultiProcessor Support        0x0000000111485b93 ThreadFunction(void*) + 69

      3   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      4   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      5   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      6   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 4:

      0   libsystem_kernel.dylib        0x00007fff94debfc6 semaphore_timedwait_trap + 10

      1   com.apple.CoreServices.CarbonCore 0x00007fff816e721e MPWaitOnSemaphore + 77

      2   MultiProcessor Support        0x0000000111485b93 ThreadFunction(void*) + 69

      3   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      4   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      5   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      6   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 5:

      0   libsystem_kernel.dylib        0x00007fff94debfc6 semaphore_timedwait_trap + 10

      1   com.apple.CoreServices.CarbonCore 0x00007fff816e721e MPWaitOnSemaphore + 77

      2   MultiProcessor Support        0x0000000111485b93 ThreadFunction(void*) + 69

      3   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      4   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      5   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      6   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 6:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.apple.CoreServices.CarbonCore 0x00007fff8170e8ac TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore 0x00007fff8170eaab TSWaitOnConditionTimedRelative + 171

      4   com.apple.CoreServices.CarbonCore 0x00007fff816e7012 MPWaitOnQueue + 192

      5   AdobeACE                      0x000000010598618d 0x10594c000 + 237965

      6   AdobeACE                      0x0000000105985b3a 0x10594c000 + 236346

      7   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      8   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      9   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      10  libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 7:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.apple.CoreServices.CarbonCore 0x00007fff8170e8ac TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore 0x00007fff8170eaab TSWaitOnConditionTimedRelative + 171

      4   com.apple.CoreServices.CarbonCore 0x00007fff816e7012 MPWaitOnQueue + 192

      5   AdobeACE                      0x000000010598618d 0x10594c000 + 237965

      6   AdobeACE                      0x0000000105985b3a 0x10594c000 + 236346

      7   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      8   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      9   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      10  libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 8:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.apple.CoreServices.CarbonCore 0x00007fff8170e8ac TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore 0x00007fff8170eaab TSWaitOnConditionTimedRelative + 171

      4   com.apple.CoreServices.CarbonCore 0x00007fff816e7012 MPWaitOnQueue + 192

      5   AdobeACE                      0x000000010598618d 0x10594c000 + 237965

      6   AdobeACE                      0x0000000105985b3a 0x10594c000 + 236346

      7   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      8   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      9   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      10  libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 9:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.apple.CoreServices.CarbonCore 0x00007fff8170e8ac TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore 0x00007fff8170eaab TSWaitOnConditionTimedRelative + 171

      4   com.apple.CoreServices.CarbonCore 0x00007fff816e7012 MPWaitOnQueue + 192

      5   AdobeACE                      0x000000010598618d 0x10594c000 + 237965

      6   AdobeACE                      0x0000000105985b3a 0x10594c000 + 236346

      7   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      8   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      9   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      10  libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 10:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.apple.CoreServices.CarbonCore 0x00007fff8170e8ac TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore 0x00007fff8170eaab TSWaitOnConditionTimedRelative + 171

      4   com.apple.CoreServices.CarbonCore 0x00007fff816e7012 MPWaitOnQueue + 192

      5   AdobeACE                      0x000000010598618d 0x10594c000 + 237965

      6   AdobeACE                      0x0000000105985b3a 0x10594c000 + 236346

      7   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      8   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      9   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      10  libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 11:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.apple.CoreServices.CarbonCore 0x00007fff8170e8ac TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore 0x00007fff8170eaab TSWaitOnConditionTimedRelative + 171

      4   com.apple.CoreServices.CarbonCore 0x00007fff816e7012 MPWaitOnQueue + 192

      5   AdobeACE                      0x000000010598618d 0x10594c000 + 237965

      6   AdobeACE                      0x0000000105985b3a 0x10594c000 + 236346

      7   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      8   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      9   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      10  libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 12:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.apple.CoreServices.CarbonCore 0x00007fff8170e8ac TSWaitOnCondition + 108

      3   com.apple.CoreServices.CarbonCore 0x00007fff8170eaab TSWaitOnConditionTimedRelative + 171

      4   com.apple.CoreServices.CarbonCore 0x00007fff816e7012 MPWaitOnQueue + 192

      5   AdobeACE                      0x000000010598618d 0x10594c000 + 237965

      6   AdobeACE                      0x0000000105985b3a 0x10594c000 + 236346

      7   com.apple.CoreServices.CarbonCore 0x00007fff816e7456 PrivateMPEntryPoint + 58

      8   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      9   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      10  libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 13:

      0   libsystem_kernel.dylib        0x00007fff94df210a __semwait_signal + 10

      1   libsystem_c.dylib             0x00007fff80fbcd17 nanosleep + 199

      2   com.adobe.PSAutomate          0x00000001141c0e4b ScObjects::Thread::sleep(unsigned int) + 59

      3   com.adobe.PSAutomate          0x00000001141a2d83 ScObjects::BridgeTalkThread::run() + 163

      4   com.adobe.PSAutomate          0x00000001141c0f46 ScObjects::Thread::go(void*) + 166

      5   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      6   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      7   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 14:

      0   libsystem_kernel.dylib        0x00007fff94df25e2 __workq_kernreturn + 10

      1   libsystem_pthread.dylib       0x00007fff84561578 _pthread_wqthread + 1283

      2   libsystem_pthread.dylib       0x00007fff8455f341 start_wqthread + 13

       

      Thread 15:: com.apple.NSEventThread

      0   libsystem_kernel.dylib        0x00007fff94debf72 mach_msg_trap + 10

      1   libsystem_kernel.dylib        0x00007fff94deb3b3 mach_msg + 55

      2   com.apple.CoreFoundation      0x00007fff93fe11c4 __CFRunLoopServiceMachPort + 212

      3   com.apple.CoreFoundation      0x00007fff93fe068c __CFRunLoopRun + 1356

      4   com.apple.CoreFoundation      0x00007fff93fdfed8 CFRunLoopRunSpecific + 296

      5   com.apple.AppKit              0x00007fff9177ed95 _NSEventThread + 149

      6   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      7   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      8   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 16:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.adobeswfl           0x0000000151c5504d APXGetHostAPI + 2430509

      3   com.adobe.adobeswfl           0x0000000151a16a39 APXGetHostAPI + 77849

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 17:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.adobeswfl           0x0000000151c5504d APXGetHostAPI + 2430509

      3   com.adobe.adobeswfl           0x0000000151a16a39 APXGetHostAPI + 77849

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 18:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.adobeswfl           0x0000000151c5504d APXGetHostAPI + 2430509

      3   com.adobe.adobeswfl           0x0000000151a16a39 APXGetHostAPI + 77849

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 19:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.adobeswfl           0x0000000151c5504d APXGetHostAPI + 2430509

      3   com.adobe.adobeswfl           0x0000000151a16a39 APXGetHostAPI + 77849

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 20:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.adobeswfl           0x0000000151c5504d APXGetHostAPI + 2430509

      3   com.adobe.adobeswfl           0x0000000151a16a39 APXGetHostAPI + 77849

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 21:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.adobeswfl           0x0000000151c5504d APXGetHostAPI + 2430509

      3   com.adobe.adobeswfl           0x0000000151a16a39 APXGetHostAPI + 77849

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 22:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.adobeswfl           0x0000000151c5504d APXGetHostAPI + 2430509

      3   com.adobe.adobeswfl           0x0000000151a16a39 APXGetHostAPI + 77849

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 23:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff84562728 _pthread_cond_wait + 767

      2   com.adobe.adobeswfl           0x0000000151c5504d APXGetHostAPI + 2430509

      3   com.adobe.adobeswfl           0x0000000151a16a39 APXGetHostAPI + 77849

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 24:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff8456275e _pthread_cond_wait + 821

      2   com.adobe.adobeswfl           0x0000000151c55019 APXGetHostAPI + 2430457

      3   com.adobe.adobeswfl           0x0000000151dea943 APXGetHostAPI + 4091683

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 25:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff8456275e _pthread_cond_wait + 821

      2   com.adobe.adobeswfl           0x0000000151c55019 APXGetHostAPI + 2430457

      3   com.adobe.adobeswfl           0x0000000151c7195c APXGetHostAPI + 2547516

      4   com.adobe.adobeswfl           0x0000000151c55161 APXGetHostAPI + 2430785

      5   com.adobe.adobeswfl           0x0000000151c552ba APXGetHostAPI + 2431130

      6   com.adobe.adobeswfl           0x0000000151c553b0 APXGetHostAPI + 2431376

      7   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      8   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      9   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 26:

      0   libsystem_kernel.dylib        0x00007fff94df1db6 __psynch_cvwait + 10

      1   libsystem_pthread.dylib       0x00007fff8456275e _pthread_cond_wait + 821

      2   com.apple.CoreServices.CarbonCore 0x00007fff8170ea93 TSWaitOnConditionTimedRelative + 147

      3   com.apple.CoreServices.CarbonCore 0x00007fff8170e66e TSWaitOnSemaphoreCommon + 406

      4   com.apple.CoreServices.CarbonCore 0x00007fff816d56ea AsyncFileThread(void*) + 275

      5   libsystem_pthread.dylib       0x00007fff8456199d _pthread_body + 131

      6   libsystem_pthread.dylib       0x00007fff8456191a _pthread_start + 168

      7   libsystem_pthread.dylib       0x00007fff8455f351 thread_start + 13

       

      Thread 0 crashed with X86 Thread State (64-bit):

        rax: 0x00007f7f9408e750  rbx: 0x000000013c5d6fe0  rcx: 0x00007fff74d27fa0  rdx: 0x0000000000000002

        rdi: 0x000000013c5d6fe0  rsi: 0x000000011c869780  rbp: 0x00007fff5fbecab0  rsp: 0x00007fff5fbeca98

         r8: 0x0000000000000002   r9: 0x00000000fffc0000  r10: 0x0000000000000009  r11: 0x0000000136500000

        r12: 0x000000013c5bfd48  r13: 0x0000000100001480  r14: 0x000000013c5bfd40  r15: 0x0000000000000014

        rip: 0x00007f7f9408e750  rfl: 0x0000000000010246  cr2: 0x00007f7f9408e750

       

      Logical CPU:     0

      Error Code:      0x00000014

      Trap Number:     14

       

       

      I've truncated the report here, I don't believe the rest of the information is useful and just adds to unnecessary scrolling. However, if it's needed I'll paste the full crash report.  Thank you.

        • 1. Re: Photoshop Crashing- Can't Make Sense of Crash Report
          Akash Sharma Adobe Employee

          The crash report says a corrupt font might be causing the crash. Please troubleshoot this crash issue following this article Troubleshoot fonts in Adobe applications | Mac OS X and let us know if that helps.

           

           

          Thanks,

          Akash

          • 2. Re: Photoshop Crashing- Can't Make Sense of Crash Report
            jbm007 Adobe Community Professional

            Akash is correct.

             

            6   libFontParser.dylib           0x00007fff813318e2 TFPFont::CopyTable(unsigned int) const + 1390

            7   com.apple.CoreGraphics        0x00007fff869e21ad CGFontNameTableCreate + 381

            8   com.apple.CoreGraphics        0x00007fff869e2011 get_name_table + 29

            9   com.apple.CoreGraphics        0x00007fff869e1fdb CGFontCopyPostScriptName + 9

            10  com.apple.CoreGraphics        0x00007fff869e18f1 CGFontCreateFontsWithURL + 474

            11  com.apple.CoreGraphics        0x00007fff86c51d59 CGFontFinderCreateFontWithPlatformFont + 57

            12  com.apple.CoreGraphics        0x00007fff86c85ac3 CGFontCreateWithPlatformFontAndVariation + 47

            13  com.apple.CoreText            0x00007fff96690502 TFont::InitDescriptor(unsigned int, __CTFontDescriptor const*) + 166

            14  com.apple.CoreText            0x00007fff96690800 TFont::TFont(unsigned int, double, CGAffineTransform const*, __CTFontDescriptor const*) + 40

            15  com.apple.CoreText            0x00007fff96689250 CTFontCreateWithPlatformFont + 114

            • 3. Re: Photoshop Crashing- Can't Make Sense of Crash Report
              MagicToaster Level 1

              I fixed the problem.  Thank you for helping me pinpoint the issue. I'll post how I fixed it for the sake of others with the same problem:

               

              The solution was much easier than what the trouble shooting guide recommended. Using the Mac's Font book, I selected the entire font library and right clicked to access the "Validate" option. I was able to sort out the fonts that had "critical errors" and removed them. Photoshop seems fine after that.

               

              Thanks guys, this Forum never disappoints.