4 Replies Latest reply on May 2, 2017 10:29 AM by kanikas17063107

    Image distortion when selecting "Open in Photoshop" option

    kristinab28868417

      I purchased Image #110697179.  The image details say AI/EPS format.  I selected the option to license and open in Photoshop, however, when the image opens in Photoshop it is very distorted and totally unusable.

      adobestockdistort.jpg

      As you can see the laptop is missing a section, the pictures, camera, cd, and usb cable are blocky and grainy, and the overall image does not appear nearly as crisp as in the image preview.

       

      Thanks,

      Ryan