11 Replies Latest reply on May 2, 2017 10:04 PM by TheBeardGuy

    Can't open RAW files from Canon 80D

    TheBeardGuy

      Hi. I have recently received a new MacBook Pro (first time Apple user) and tried editing some photos in Lightroom.

       

      When I try to import raw files shoot with Canon 80D, Lightroom won't recognize them. When I try to import raw files from other cameras (70D, 6D) it works just fine.
      When I try to update my Lightroom it says there is no new update. When I go to to About Lightroom (or something like that) it says that I have CC 2015, and I've read on the internet that I must have. CC 2015.5 in order to work with my 80D raw files, but there is no update for me. What shoul I do?

       

      Lightroom version:  CC 2015 [1014445]

      License: Creative Cloud

      Operating system: Mac OS 10

      Version: 10.12 [4]

      Application architecture: x64

      Logical processor count: 8

      Processor speed: 2,7 GHz

      Built-in memory: 16.384,0 MB

      Real memory available to Lightroom: 16.384,0 MB

      Real memory used by Lightroom: 462,3 MB (2,8%)

      Virtual memory used by Lightroom: 2.178,5 MB

      Memory cache size: 0,0 MB

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Displays: 1) 3360x2100

       

      Graphics Processor Info:

      AMD Radeon Pro 460 OpenGL Engine

       

      Check OpenGL support: Passed

      Vendor: ATI Technologies Inc.

      Version: 4.1 ATI-1.50.38

      Renderer: AMD Radeon Pro 460 OpenGL Engine

      LanguageVersion: 4.10