8 Replies Latest reply on May 4, 2017 1:26 PM by Szalam

    HELP - Can't use/download After Effects anymore...

    Tenshirock

      Hi ! I have a big problem with Adobe After Effects... I can't use it anymore since about a few days... When i deleted it and reinstalled, I had that error rapport :

       

      Exit Code: 184

      -------------------------------------- Summary --------------------------------------

      - 2 fatal error(s), 0 error(s), 2 warnings(s)

       

      FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'AdobeAfterEffects14AllTrial', version:14.2.0.199

      FATAL: Error occurred in install of package (Name: AdobeAfterEffects14AllTrial Version: 14.2.0.199). Error code: '184'

      WARN: adobe_caps.dll

      WARN: Unable to move file at "C:\adobeTemp\ETRB5F0.tmp\1\universal\Professional\Support Files\32\adobe_caps.dll" to "C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\32\adobe_caps.dll" Error 32 Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

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      Please help me ! (sorry for my bad english ^^) Thanks all !