7 Replies Latest reply on May 8, 2017 1:16 PM by Loic.Aigon

    InDesign Server cannot open files of this type

    andrews52308367

      Hello,

       

      I have InDesign Server CC 2017 installed on my mac (10.12).

       

      When I try to open a file using applescript ie: (snippit).

       

      set myDocument to open "Macintosh HD:id:test.indd"

       

       

      I get the indesign dialog box open up stating "The document "test.indd" could not be opened. InDesignServer cannot open files of this type."

       

       

      Any ideas whats going on here?

       

       

       

      Andrew

        • 1. Re: InDesign Server cannot open files of this type
          Loic.Aigon Adobe Community Professional

          I guess the issue might be that you are passing a string to indesign. You may prefer to set a file reference

           

           tell application "Finder"
            set f to alias "Macintosh HD:Users:ozalto:Desktop:BLOG:StylesCloner:testStyles.indd"
          end tell
          
          tell application "Adobe InDesign CC 2017"
            set doc to open f
          end tell
          

           

          HTH

           

          Loic

          http://www.ozalto.com/

          • 2. Re: InDesign Server cannot open files of this type
            andrews52308367 Level 1

            Hi Loic,

             

            I tried that previously and got the same result.

             

            The code works no problem when running directly with InDesign (If I use either a string or a variable), its just when using InDesignServer that error comes up.

             

            Very strange.

            • 3. Re: InDesign Server cannot open files of this type
              Loic.Aigon Adobe Community Professional

              I got this message when I had both indesign server and indesign desktop opened with different versions. While I double clicked on the file and expected to be opened in the client, IDS took preceedence and claimed for that exact message. Closing IDS was the key but it's not really your issue obviously.

              Is the file ok ? Which application are you targeting in the aps snippet ?

              Could you share some code ?

              • 4. Re: InDesign Server cannot open files of this type
                andrews52308367 Level 1

                On this particular mac, nothing else is installed except InDesign Server.

                 

                Here is some very basic code that im trying.

                 

                tell application "Finder"

                set loc to alias "Macintosh HD:id:test.indd"

                 

                end tell

                 

                 

                tell application "InDesignServer"

                 

                 

                set mydoc to open loc

                 

                end tell

                 

                 

                 

                The .indd file opens no problem when I bring it over into InDesignCC.

                 

                 

                I even had indesign server create its own file, and then tried opening that newly created file with the same results.

                 

                 

                 

                Im going to spin up a windows server on Ec2 and give that a try.

                 

                 

                Andrew

                 

                • 5. Re: InDesign Server cannot open files of this type
                  Loic.Aigon Adobe Community Professional

                  Using a Windows Server makes more sense if you need external users to get something out of IDS anyway.

                  However, let's try to nail it.

                  If IDS states it, it may mean that either :

                  a) the file is corrupted

                  b) The file is not a valid type

                  c) the file is somehow corrupted at the opening stage

                  d) the file is saved in a more recent version

                  But I would rely on IDS. I mean if there is a problem with the file, then there is one.

                   

                  Obviously you could discard many of the options here so lets try two things:

                   

                  1) Change class in the applescript command

                  set f to file "…"

                  instead of

                  set f to alias "…"

                   

                  2) Use javascript

                  create a jsx file onto the desktop as test.jsx with the following contents

                  var doc = app.open ( File ( "/your/location" ) ); //beware of the url syntax here => /Users/[you]/… and not "Macintosh HD:…"
                  doc.exportFile (ExportFormat.PDF_TYPE, File ( Folder.destop+"/foo.pdf" ) );
                  doc.close(SaveOptions.NO);
                  

                  Then call it with the terminal

                  "/Applications/Adobe InDesign CC Server 2017/sampleclient" -host localhost:12345 "/Users/[user]/Desktop/test.jsx"
                  

                  Given that you started the server on port 12345

                  If a PDF is created onto the desktop IDS is just fine with the file and it's all about Applescript (which I start to incriminate).

                   

                  3) Check the url

                  Are you pointing a file located onto a mounted volume ? A network drive ? Something that may corrupt the opening process due to some possible latencies ?

                   

                  HTH

                   

                  Loic

                  • 6. Re: InDesign Server cannot open files of this type
                    andrews52308367 Level 1

                    Hi Loic,

                     

                    I appreciate the reply.

                     

                    The file is good as I had indesign server create it, I can open it using desktop CC etc.

                     

                    Using javascript as you mentioned seems to open the file up without any errors!, so something weird happening with the applescript.

                     

                    In the end I have reverted to using a windows server for my testing ground with javascript.

                    • 7. Re: InDesign Server cannot open files of this type
                      Loic.Aigon Adobe Community Professional

                      "something weird happening with the applescript."

                      I am not really surprised