1 Reply Latest reply on May 3, 2017 12:11 PM by John T Smith

    Cannot cancel creative cloud student membership and keep getting lopped. Help!

    lewisf44371662

      Hello

       

      I have had creative cloud for a year and missed my opportunity to cancel. I contacted support and was told I had to pay in order to cancel. Despite telling them I can't afford to pay, it is ongoing and I have no help whatsoever. Now, I am threatened with a cancellation fee and everything has been ignored.

       

      Can someone please help, this is getting ridiculous now.

       

      Thank you