please edit the email out of your posting for your own safety, as this is an open forum. Never share personal information.
We also may not be able to fully help you with this, because this forum is mostly a users-helping-users forum and your case is more suited for the Customer Support
Make sure that you follow these steps on this page accordingly:
» Transfer an Adobe product license
Also, note on that page it says: "Both the license transferor (current owner) and the recipient (new owner) must complete a Transfer of License form. Both forms must be returned to Adobe before the license can be transferred."
Thanks for responding. How do you edit out email addresses or delete the msg?
You are the only one I have received an intelligent answer on Adobe's Website.
I have uploaded the Transfer of License Documents to Adobe with a case number. They first said my name was on it. Then they said I had to contact the Transferor. I have followed the instructions but I have run into a brick wall with Adobe. No phone call support only Customer Service Chat which is useless.
Again Thanks for response.
It does sound though as if you are trying to submit the seller's form on behalf of the seller. But the seller themselves must do that for obvious reasons.
Hi again gerardb5330072,
under your posting, there should be an 'Actions' dropdown. Clicking on it should reveal two links - 'Edit' and 'Delete'.
Click on 'Edit' and then you can edit your posting in order to remove the email address
Basically, you'll need to tick the 'Recipient' field in the form and fill out the remaining fields with all the necessary details. Then upload the form to your case. You're done at this point. The Transferor needs to do the same steps you did, but ticking the 'Transferor' checkbox instead and (I think) rather than filling in his name, your name must be written in the corresponding field...
I hope that helps.