1 Reply Latest reply on May 4, 2017 1:38 PM by maria__

    Adobe Flash Player - No Distribution License Found

    danielr90421805

      I received an automated email yesterday from Adobe notifying me that my request to distribute Adobe Flash Player had been approved.  However, when I open the URL hyperlink (in the body of said email) to access the Flash Player download page, I am continuously met with a message stating that "No Adobe Flash Player distribution license found for this user.  Please apply by visiting http://www.adobe.com/products/players/flash-player-distribution.html". 

       

      It would appear that my approved Adobe Flash Player distribution license is not being associated with my Adobe account.  Should I re-apply for another distribution request?  Any help or advice is appreciated.

       

      EDIT:  This is in Google Chrome on Windows 10 Enterprise.

        • 1. Re: Adobe Flash Player - No Distribution License Found
          maria__ Adobe Employee

          Hi,

           

          The distribution license is associated with the email address used to request the distribution license.  If you are logging into Adobe.com using the email address you used to apply for the distribution license and still getting the error message, please the TrackID number from the email and/or private message me the email address you used to apply for the distribution license.  To send a private message, click on my username link and then on the 'Message' button link.  For reference, please include a link to this discussion topic.

           

          --

          Maria