The same problem Here!! Please Adobe respect your customer who are from Dollar Photo Club
Hi Pablo and Daniel,
I would request you to Contact Customer Care so that your account details can be verified and the support agent can help you on the same call.
Please refer Contact Support FAQ: Unable to reach support through the "Contact US" link in case you face troubles connecting to the support.
I have tried with the customer care chat and it is terribly slow. I do not have all day to wait for an answer. My case number is 0221955697
Please, I'll be grateful if you can help me. I think this is not legal, they can not keep my credits if I do not access a subscription. It is at least an extortion, or looks like that.
If Adobe refuse to restore your DPC credits without a subscription they are in breach of your contract with DPC. They are required to honour this as they acquired all the contractual and legal obligations of DPC when they bought Fotolia-DPC.
If this is not respected, I will unsubscribe from the Adobe Cloud and initiate the relevant legal claims.
I have already escalated the case to the correct team who will be contacting you back.
Appreciate your patience.
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